Assistant PCN Business Manager

Dyddiad hysbysebu:	16 Mawrth 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	29 Mawrth 2026
Lleoliad:	Bexley, DA5 1LW
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	B0027-26-0010

Crynodeb

Job Title: Assistant PCN Business Manager Salary:£38,682 to £46,580(Dependent on experience) Hours: 37.5 per week (excluding meal breaks) Location: Bexley Office based (with travel required as necessary across Bexley) Key relationships include but are not limited to: PCN Business Manager BHNC Board BHNC Chief Executive Officer PCN Clinical Directors PNC Chairs PCN Governing Body Members BHNC Senior Management Practice Managers and GP Leads Data, Finance and Quality Leads ICB and system partners VCSE and community partners (where relevant) Key Responsibilities - GP Premium Leadership and Delivery Lead on the operational delivery and monitoring of the Bexley GP Premium across all PCNs and member practices. Act as the primary point of contact for practices regarding GP Premium requirements, performance, and evidence submission. Support practices to understand GP Premium indicators, timelines, and expectations, providing clear guidance and advice. Work with the PCN Business Manager to ensure GP Premium delivery aligns with wider PCN DES, IIF, Capacity and Access, and neighbourhood priorities. Day-to-Day Support to PCN Business Manager and PCNs Provide day-to-day operational support to the PCN Business Manager across GP Premium, PCN DES, IIF, Capacity and Access and neighbourhood priorities. Support the coordination of PCN activity, including meeting preparation, action tracking, data collation and follow-up with practices. Manage routine correspondence and queries from practices, resolving issues where appropriate and escalating complex matters. Support the PCN Business Manager with data analysis, reporting and assurance returns, using EMIS, Ardens, ICB dashboards and CESEL data. Assist with the coordination of improvement activity, practice support visits and follow-up actions. Performance Monitoring and Data Oversight Develop and Maintain robust monitoring frameworks to track GP Premium performance at practice, PCN and borough level. Use EMIS, Ardens, ICB dashboards, CESEL data and other intelligence tools to monitor progress against indicators. Identify risks, variation and underperformance early, and support practices with targeted improvement actions. Produce regular performance reports and exception summaries for the PCN Business Manager, Clinical Directors and BHNC leadership. Practice Engagement and Improvement Support Build strong, trusted relationships with Practice Managers, clinicians and operational teams across all PCNs. Proactively engage practices to support delivery of GP Premium activity, including holistic LTC reviews, frailty, cancer, screening, and other priority areas. Support practices to implement improvement plans where delivery is off track, sharing best practice and learning across the borough. Facilitate practice-level and PCN-level meetings, workshops and engagement sessions focused on GP Premium delivery and improvement. Strategic Alignment and Transformation SupportEnsure GP Premium delivery is aligned with: Ensure GP Premium delivery is aligned with: - Neighbourhood health and integrated care priorities - Long-term condition management and prevention - Health inequalities reduction by reducing variation. Support the PCN Business Manager in translating strategic objectives into practical, deliverable actions for practices. Contribute to the development of PCN and BHNC plans, reports and assurance returns relating to GP Premium and primary care performance. Governance, Assurance and Reporting Support assurance processes by ensuring appropriate evidence is collated, quality checked and submitted in line with requirements. Escalate delivery risks, data quality issues or system barriers to the PCN Business Manager in a timely manner. Developing assurance report with migrations and action plans for PCNs. Partnership Working Work with finance team to ensure accurate and timely payments. To provide PCNs / practices finance reports as required. To maintain accurate and timely financial accounts. Work collaboratively with BHNC colleagues, PCNs, the ICB and other system partners to support joined-up delivery. Support alignment between GP Premium activity and related initiatives such as neighbourhood teams, care coordination, and social prescribing Personal/ andProfessional Development Participate in an annual individual performance review, including taking responsibility for maintain a record of own personal and/or professional development Participate in any training programme implemented by the management team Effectively manage own time, workload and resources Assess own performance and development and take accountability for own actions, either directly or under supervision. Maintain confidentiality at all times. Represent the organisation positively and professionally, behaving as an ambassador for BHNC by displaying the organisations values and levels of expected professionalism at all times. Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / PCNs using persuasion, tact and reassurance where necessary. Handle confidential patient material in a sensitive and discrete fashion in compliance with Bexley Health Neighbourhood Care policy and procedure. To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations. Liaise with other departments and members of the Bexley Health Neighbourhood Care and other organisations to ensure the smooth running of the role to assisting the functioning of the PCN team. Work within BHNC policies and procedures. General Maintain confidentiality at all times in accordance with BHNC policies and GDPR requirements. Represent the organization positively and professionally, behaving as an ambassador for BHNC by displaying the organisations values and levels of expected professionalism at all times. Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC/PCNs using persuasion, tact and reassurance where necessary. Handle confidential material in a sensitive and discrete fashion in compliance with BHNC policies and procedures Take responsibility for own professional development and contribute to a culture of continuous improvement. To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations. Liaise with other departments and members of BHNC and other organisations to ensure the smooth running of the role. Work within BHNC policies and procedures. Undertake additional duties appropriate to the role as required to support BHNC and PCN priorities.