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Support Workers - Physical & Complex Care Team

Job details
Posting date: 16 March 2026
Salary: £24,796 to £25,989 per year
Hours: Full time
Closing date: 27 March 2026
Location: Sunderland, Tyne & Wear
Remote working: On-site only
Company: Sunderland Care and Support Ltd
Job type: Permanent
Job reference: https://www.northeastjobs.org.uk/job/Support_Workers_Physical_Complex_Care/293391

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Summary

Physical & Complex Care – Supported Living
Location: Ashbrooke, Sunderland
Hours: 37 hours per week
Contract: Permanent
Salary: £12.85 per hour (Rising to £13.45 per hour 01/04/2026) (Pay award pending)
Employer: Sunderland Care and Support

About the Role

We are recruiting Support Workers to join our Physical & Complex Care Supported Living Service. You will support adults with complex physical needs, Palliative end of life care and Dementia, delivering high-quality, person-centred care that promotes dignity, choice, and independence.

You will work within a skilled, supportive team providing compassionate, structured support every day, including:
Intimate personal care
Moving & assisting (safe equipment use)
Palliative and End of life care
Medication administration
Supporting meaningful, independent living
Key Responsibilities
Deliver respectful, person-centred care
Support Palliative end of life care and dementia-related needs
Carry out safe moving & assisting
Assist with appointments, meals, domestic tasks, and money management
Promote wellbeing, independence, and positive routines
Follow care plans, policies, and health & safety requirements
Maintain confidentiality and professionalism
Work collaboratively as part of a supportive team
Our Values
We’re looking for someone who genuinely embraces:
Customer Focus
Putting People First
Inclusion
Trust
Valuing Staff
Collaboration
Essential Requirements
Calm, patient, respectful approach
Willingness to complete training (End of life, Dementia care, moving & handling, etc.)
Able to follow procedures and work safely
Reliable, professional, and confidentia
Enhanced DBS & Right to Work in the UK
Desirable
Experience in complex care
NVQ Level 2/3 or Care Certificate
What We Offer
Full training & ongoing professional development
Designated rota (days/evenings/weekends/Bank Holidays)
Generous annual leave
Pension scheme
Regular 1:1 supervision & annual appraisal
Supportive, caring team culture
A genuinely rewarding role where you can make a real difference
How to Apply

Please refer to the Job Description and Person Specification when completing your application. All communication will be via the email address registered on North East Jobs.

Appointments are subject to:
Two satisfactory references
Enhanced DBS checkFind out more about Sunderland Care and Support:
https://sunderlandcareandsupport.co.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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