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Care Coordinator (Level 2) – Physical & Complex Care Team

Job details
Posting date: 16 March 2026
Salary: £28,598 to £31,022 per year
Hours: Full time
Closing date: 27 March 2026
Location: Sunderland, Tyne & Wear
Remote working: On-site only
Company: Sunderland Care and Support Ltd
Job type: Permanent
Job reference: 293392

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Summary

Care Coordinator (Level 2) – Physical & Complex Care Division
Location: Ashbrooke, Sunderland
Hours: 37 hours per week
Contract: Permanent
Salary: £28,598 – £31,022 per annum
Employer: Sunderland Care and Support

About the Role

We are seeking to recruit a Care Coordinator (Level 2) to join our Physical and Complex Care Division. You will deliver high-quality, person-centred support to adults with physical and complex needs, including palliative care and Dementia care. Working closely with health professionals, families, and colleagues, you will ensure each individual receives sensitive, dignified, and personalised support.
This is an excellent opportunity to develop professionally while making a meaningful difference every day.

Our Values
Customer Focus: Individuals at the heart of every decision.
Putting People First: High-quality, person-centred, innovative services.
Diversity & Inclusion: Respecting and valuing differences.
Transparency: Open, honest, accountable practice.
Valuing Staff: Supporting and developing our workforce.
Collaboration: Working with customers to co-produce solutions.
Key Responsibilities
Implement and review personalised care plans
Provide palliative care and Dementia care support
Complete required audits
Support rota cover
Assist with appointments, meals, domestic tasks, and personal care
Administer and record medication
Support with money management and household shopping
Promote community participation and meaningful activity
Facilitate education/employment opportunities
Provide emotional support
Apply active support and PBS (training provided)
Support with holidays and short breaks(Duties may be updated as service needs evolve.)
What We Offer
Full induction and training
37-hour working week
Competitive salary
Pension scheme
Generous annual leave
Career development pathways
Supportive workplace culture
Regular supervision and annual appraisal
Who We’re Looking For
Motivated and compassionate individuals
Committed to delivering high-quality, person-centred care, including palliative support
Professional, respectful, and driven to improve outcomes for vulnerable adults
Desireable but not essential
Level 2/3 in Health care
Experience in Complex CareApplication Information
Refer to the Job Description and Person Specification when applying. Shortlisting is based on essential and desirable criteria. All communication will be sent via the email address registered on North East Jobs.

Appointments are subject to:
Two satisfactory references
Enhanced DBS checkMore information about Sunderland Care and Support:
https://sunderlandcareandsupport.co.uk

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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