15497 - HR Performance Manager
| Dyddiad hysbysebu: | 16 Mawrth 2026 |
|---|---|
| Cyflog: | £35,335 i £37,847 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Mawrth 2026 |
| Lleoliad: | South West England, UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 15497 |
Crynodeb
Job Title: Human Resources Manager
Grade: HEO
Team/Directorate: MoJ People and Capability – HR Business Partnering (HMPPS)
Overview of the Role
The Ministry of Justice People and Capability (MoJ P&C) supports the organisation by enabling its people to be the best they can be. We continuously review and improve P&C services to deliver high‑quality support across the MoJ.
With a passion for people management and a desire to develop a strong HR generalist foundation, the postholder will work with managers across HMPPS to optimise effective working relationships and maximise the impact of HR on business performance. This is an opportunity to shape HR support within prisons and probation—helping to create a safer society and support rehabilitation.
The role involves proactive problem‑solving and enabling the business to find solutions to HR challenges. With generalist HR knowledge, including case management, the postholder will enable business leaders through policy interpretation, application of case management advice and delivery of key HR processes. The role maintains links with key services such as SSCL, Occupational Health and Civil Service Pensions.
Summary
Working in either a regional or HQ delivery role, the HR Manager will support business leaders, managers and specialists with complex HR cases, acting as a professional link to central case management services to achieve effective outcomes.
As the first point of contact for the business, the postholder will manage stakeholder expectations and gather business intelligence to provide specialist advice or allocate support from across the wider HR team.
Responsibilities, Activities and Duties
Support a business area with wide‑ranging daily issues, developing options to maintain or improve performance.
Exercise autonomy to make decisions and deploy resources using initiative and a strong HR network.
Interpret HR advice, including seeking clarification to understand broader implications.
Make decisions within policy and best practice, applying discretion where required.
Analyse HR data to determine appropriate interventions or actions.
Balance sensitive or conflicting viewpoints to determine facts and appropriate methodologies.
Use judgement to resolve unclear or complex issues requiring further investigation.
Maintain effective relationships, support others, contribute to team decisions and use initiative to solve problems.
Contribute to operational objectives by providing credible HR consultancy to managers, including in areas such as:
Employment Tribunal, Grievance and Disciplinary Support
Attendance Management
Audit, Assurance & Compliance
Commissioner: Expert Services & Support (Internal & External)
Essential Knowledge, Experience and Skills
Previous experience in an HR delivery role.
Strong ability to build and manage diverse relationships, including at senior levels.
Experience supporting others to improve people‑management capability.
Excellent verbal and written communication skills.
Ability to analyse, interpret and apply data to business delivery.
Desirable Knowledge, Experience and Skills
Experience working in a Civil Service HR team and awareness of the Civil Service HR operating model.
Experience of HR consultancy or service delivery using a Customer Relationship Model.
Desirable criteria will only be used to differentiate between closely scored candidates after essential criteria have been assessed.
Location and Travel Requirements
The successful candidate will have a base location at one of the following sites:
HMP Leyhill
HMP Bristol
HMP Channing’s Wood
HMP The Verne
HMP Portland
HMP Erlestoke
HMP Exeter
HMYOI Guys Marsh
Bristol Magistrates Bristol
Taunton Probation Office, Deane House, Belvedere Road, Taunton, TA1 1HE
Twyver House, Bruton Way, Gloucester, GL1 1PB
7 Madeira Road, Bournemouth, Dorset, BH1 1QL
NPS, 2 Westwey Road, Weymouth
NPS, 63 Commercial Road, Poole
NPS Bath Magistrates and County Court
NPS Probation Offices, Dorset County Council, Dorchester
3–5 Barnfield Road, Exeter, EX1 1RD
Queensway House, The Hedges, Worle, BS22 7BB
22 Hendford, Yeovil, BA20 2QD
Occasional travel to other prison and probation sites within the South West region is required.
Qualification Requirements
CIPD Membership or equivalent, or willingness to work towards a qualification.
This role may be linked to the Level 5 HR Apprenticeship as a pathway to CIPD accreditation.
Application Process
Sift Stage
Behaviours (250 words per behaviour):
Managing a Quality Service (Lead Behaviour)
Communicating and Influencing
Leadership
Working Together
Experience:
Submit an anonymous CV.
If many applications are received, the initial sift will focus on the lead behaviour—Managing a Quality Service.
Successful applicants will proceed to interview, covering both behaviours and strengths.
Interview
Interviews will be held remotely.
Behaviours assessed:
Managing a Quality Service (Lead)
Communicating and Influencing
Leadership
Working Together
Strengths will also be assessed in line with the Success Profiles framework.
Contact Information
For questions about the role, please contact:
Alan.Bakewell1@justice.gov.uk
Anna.Biddle@justice.gov.uk
Grade: HEO
Team/Directorate: MoJ People and Capability – HR Business Partnering (HMPPS)
Overview of the Role
The Ministry of Justice People and Capability (MoJ P&C) supports the organisation by enabling its people to be the best they can be. We continuously review and improve P&C services to deliver high‑quality support across the MoJ.
With a passion for people management and a desire to develop a strong HR generalist foundation, the postholder will work with managers across HMPPS to optimise effective working relationships and maximise the impact of HR on business performance. This is an opportunity to shape HR support within prisons and probation—helping to create a safer society and support rehabilitation.
The role involves proactive problem‑solving and enabling the business to find solutions to HR challenges. With generalist HR knowledge, including case management, the postholder will enable business leaders through policy interpretation, application of case management advice and delivery of key HR processes. The role maintains links with key services such as SSCL, Occupational Health and Civil Service Pensions.
Summary
Working in either a regional or HQ delivery role, the HR Manager will support business leaders, managers and specialists with complex HR cases, acting as a professional link to central case management services to achieve effective outcomes.
As the first point of contact for the business, the postholder will manage stakeholder expectations and gather business intelligence to provide specialist advice or allocate support from across the wider HR team.
Responsibilities, Activities and Duties
Support a business area with wide‑ranging daily issues, developing options to maintain or improve performance.
Exercise autonomy to make decisions and deploy resources using initiative and a strong HR network.
Interpret HR advice, including seeking clarification to understand broader implications.
Make decisions within policy and best practice, applying discretion where required.
Analyse HR data to determine appropriate interventions or actions.
Balance sensitive or conflicting viewpoints to determine facts and appropriate methodologies.
Use judgement to resolve unclear or complex issues requiring further investigation.
Maintain effective relationships, support others, contribute to team decisions and use initiative to solve problems.
Contribute to operational objectives by providing credible HR consultancy to managers, including in areas such as:
Employment Tribunal, Grievance and Disciplinary Support
Attendance Management
Audit, Assurance & Compliance
Commissioner: Expert Services & Support (Internal & External)
Essential Knowledge, Experience and Skills
Previous experience in an HR delivery role.
Strong ability to build and manage diverse relationships, including at senior levels.
Experience supporting others to improve people‑management capability.
Excellent verbal and written communication skills.
Ability to analyse, interpret and apply data to business delivery.
Desirable Knowledge, Experience and Skills
Experience working in a Civil Service HR team and awareness of the Civil Service HR operating model.
Experience of HR consultancy or service delivery using a Customer Relationship Model.
Desirable criteria will only be used to differentiate between closely scored candidates after essential criteria have been assessed.
Location and Travel Requirements
The successful candidate will have a base location at one of the following sites:
HMP Leyhill
HMP Bristol
HMP Channing’s Wood
HMP The Verne
HMP Portland
HMP Erlestoke
HMP Exeter
HMYOI Guys Marsh
Bristol Magistrates Bristol
Taunton Probation Office, Deane House, Belvedere Road, Taunton, TA1 1HE
Twyver House, Bruton Way, Gloucester, GL1 1PB
7 Madeira Road, Bournemouth, Dorset, BH1 1QL
NPS, 2 Westwey Road, Weymouth
NPS, 63 Commercial Road, Poole
NPS Bath Magistrates and County Court
NPS Probation Offices, Dorset County Council, Dorchester
3–5 Barnfield Road, Exeter, EX1 1RD
Queensway House, The Hedges, Worle, BS22 7BB
22 Hendford, Yeovil, BA20 2QD
Occasional travel to other prison and probation sites within the South West region is required.
Qualification Requirements
CIPD Membership or equivalent, or willingness to work towards a qualification.
This role may be linked to the Level 5 HR Apprenticeship as a pathway to CIPD accreditation.
Application Process
Sift Stage
Behaviours (250 words per behaviour):
Managing a Quality Service (Lead Behaviour)
Communicating and Influencing
Leadership
Working Together
Experience:
Submit an anonymous CV.
If many applications are received, the initial sift will focus on the lead behaviour—Managing a Quality Service.
Successful applicants will proceed to interview, covering both behaviours and strengths.
Interview
Interviews will be held remotely.
Behaviours assessed:
Managing a Quality Service (Lead)
Communicating and Influencing
Leadership
Working Together
Strengths will also be assessed in line with the Success Profiles framework.
Contact Information
For questions about the role, please contact:
Alan.Bakewell1@justice.gov.uk
Anna.Biddle@justice.gov.uk