Neighbourhood Customer Experience Advisor
| Dyddiad hysbysebu: | 13 Mawrth 2026 |
|---|---|
| Cyflog: | £26,824 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Mawrth 2026 |
| Lleoliad: | Weston-Super-Mare, North Somerset |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Alliance Homes Group |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
We are looking for an individual to join our Housing Services team as our next Customer Experience Advisor within our Neighbourhood Services Team to take a range of enquiries and give assistance to our customers.
Managing both internal & external calls to customers regarding Neighbourhood enquiries including anti-social behaviour, mutual exchanges, Messy Gardens and Compliance. you will communicate effectively; act quickly and professionally resolve them.
You will get the opportunity to support the team by being the first point of contact to customers.
The role includes supporting our reception function at Tamar Court, Worle.
This is a great opportunity to take that next step in your customer service career and learn new skills within the Neighbourhoods Team in a supportive team environment.
About You:
A natural communicator, you can communicate with a wide range of people in a clear and concise manner.
With experience of working in a customer focused/service environment, you will also have high levels of IT literacy and have a flexible approach to supporting your colleagues.
Managing both internal & external calls to customers regarding Neighbourhood enquiries including anti-social behaviour, mutual exchanges, Messy Gardens and Compliance. you will communicate effectively; act quickly and professionally resolve them.
You will get the opportunity to support the team by being the first point of contact to customers.
The role includes supporting our reception function at Tamar Court, Worle.
This is a great opportunity to take that next step in your customer service career and learn new skills within the Neighbourhoods Team in a supportive team environment.
About You:
A natural communicator, you can communicate with a wide range of people in a clear and concise manner.
With experience of working in a customer focused/service environment, you will also have high levels of IT literacy and have a flexible approach to supporting your colleagues.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.