Business Support Co-ordinator
| Dyddiad hysbysebu: | 13 Mawrth 2026 |
|---|---|
| Cyflog: | £28,598 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 24 Mawrth 2026 |
| Lleoliad: | Ipswich, IP7 7RA |
| Cwmni: | Suffolk County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 22650 |
Crynodeb
- Suffolk Fire and Rescue Service
- Address: Wattisham Training Centre, Wattisham Airfield, Ipswich, IP7 7RA - Onsite
- Salary: £28,598 per annum (pro rata part time)
- Hours: 20 hours per week
- Contract: Permanent (part-time)
At Suffolk County Council, collaboration is at the heart of what we do. As a Business Support Coordinator in the Operation Training Team, you’ll work with colleagues and partners to build trust, share ideas, and deliver services and training that make a significant lasting impact on the community.
Reimagine the possibilities.
Your role and responsibilities
- As a key member of the Operational Training Team, you will provide specialist admin support as well as acting as first point of contact to internal and external customers when handling general enquiries.
- You will need to be able to coordinate the admin work to support our fire training instructors, ensuring that information is correct and recorded effectively liaising with other agencies when required.
- Maintain and update database records with sensitive information and adhering to data protection guidance is essential.
- Provide administrative support to projects in the department
You will need
- A high level of computer literacy, including Microsoft Office applications and web-based systems
- To be comfortable learning and using new digital systems and applications
- Organisational skills to prioritise own workload and meet deadlines.
- To share knowledge and expertise to assist in the development and delivery of projects.
- A confident communicator who can: - provide advice and guidance on a range of issues.
- represent their team internally and externally.
- build and use relationships effectively.
- To demonstrate a positive attitude, commitment and enthusiasm.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
- The Operational Training Team deliver acquisition and maintenance courses to all Suffolk Fire and Rescue Service employees year-round.
- We are a highly motivated and progressive team who are always looking for new ways to improve the way we work.
- The work we do has a direct impact on the ability of Fire and Rescue crews to respond to emergencies and effectively resolve incidents
- We work at a recently built modern training centre which promotes an inclusive, collaborative environment with open office spaces and a large communal kitchen and break area.
- All members of staff have open access to a well provisioned on-site gym.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Michael Edmondson-Bloom for a casual conversation. You can reach them by calling 01449 745180 or emailing fire.incidentcommand@suffolk.gov.uk.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Complete the Supporting Statement template answering the following questions (no more than 250 words per question)
1. Describe your experience managing complex digital or administrative systems. How did you ensure accuracy in your work, and have you contributed any improvements or alternative processes to enhance system performance or efficiency?
2. Tell us about a time when you had to complete multiple tasks within strict deadlines. What systems or methods did you use to ensure accuracy and timeliness?
3. Provide an example of how you've supported colleagues in other departments to achieve shared objectives or complete a project. What was your specific contribution and how did it benefit the wider team?
4. Describe a situation where you had to explain complex information clearly to someone who was not familiar with the subject. How did you ensure they understood?
Step 4 - Upload a CV (without name and personal details).
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 24 March 2026
Interview date: Week commencing 30 March 2026
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
This role will be worked on-site from a fixed base. The job details above list the location. If you want to discuss how that might affect your work, please talk to the contact person. #LI-Onsite
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
- Address: Wattisham Training Centre, Wattisham Airfield, Ipswich, IP7 7RA - Onsite
- Salary: £28,598 per annum (pro rata part time)
- Hours: 20 hours per week
- Contract: Permanent (part-time)
At Suffolk County Council, collaboration is at the heart of what we do. As a Business Support Coordinator in the Operation Training Team, you’ll work with colleagues and partners to build trust, share ideas, and deliver services and training that make a significant lasting impact on the community.
Reimagine the possibilities.
Your role and responsibilities
- As a key member of the Operational Training Team, you will provide specialist admin support as well as acting as first point of contact to internal and external customers when handling general enquiries.
- You will need to be able to coordinate the admin work to support our fire training instructors, ensuring that information is correct and recorded effectively liaising with other agencies when required.
- Maintain and update database records with sensitive information and adhering to data protection guidance is essential.
- Provide administrative support to projects in the department
You will need
- A high level of computer literacy, including Microsoft Office applications and web-based systems
- To be comfortable learning and using new digital systems and applications
- Organisational skills to prioritise own workload and meet deadlines.
- To share knowledge and expertise to assist in the development and delivery of projects.
- A confident communicator who can: - provide advice and guidance on a range of issues.
- represent their team internally and externally.
- build and use relationships effectively.
- To demonstrate a positive attitude, commitment and enthusiasm.
You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.
The team
- The Operational Training Team deliver acquisition and maintenance courses to all Suffolk Fire and Rescue Service employees year-round.
- We are a highly motivated and progressive team who are always looking for new ways to improve the way we work.
- The work we do has a direct impact on the ability of Fire and Rescue crews to respond to emergencies and effectively resolve incidents
- We work at a recently built modern training centre which promotes an inclusive, collaborative environment with open office spaces and a large communal kitchen and break area.
- All members of staff have open access to a well provisioned on-site gym.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
For more information
Please contact Michael Edmondson-Bloom for a casual conversation. You can reach them by calling 01449 745180 or emailing fire.incidentcommand@suffolk.gov.uk.
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Complete the Supporting Statement template answering the following questions (no more than 250 words per question)
1. Describe your experience managing complex digital or administrative systems. How did you ensure accuracy in your work, and have you contributed any improvements or alternative processes to enhance system performance or efficiency?
2. Tell us about a time when you had to complete multiple tasks within strict deadlines. What systems or methods did you use to ensure accuracy and timeliness?
3. Provide an example of how you've supported colleagues in other departments to achieve shared objectives or complete a project. What was your specific contribution and how did it benefit the wider team?
4. Describe a situation where you had to explain complex information clearly to someone who was not familiar with the subject. How did you ensure they understood?
Step 4 - Upload a CV (without name and personal details).
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11.30pm, 24 March 2026
Interview date: Week commencing 30 March 2026
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
This role will be worked on-site from a fixed base. The job details above list the location. If you want to discuss how that might affect your work, please talk to the contact person. #LI-Onsite
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
membership of a competitive Local Government Pension Scheme (LGPS)
travel, lifestyle, health and wellbeing benefits
performance-related annual pay progression, in addition to an annual cost-of-living pay increase
training and encouragement to expand your knowledge
a variety of career development opportunities across our organisation
diverse and active staff networks
flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).
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