Medical Receptionist / Administrator
| Dyddiad hysbysebu: | 12 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Mawrth 2026 |
| Lleoliad: | Seaham, SR7 8DY |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2817-26-0000 |
Crynodeb
Main Duties & Key Responsibilities Welcome patients and visitors to the practice, providing a professional and friendly reception service. Manage appointments: booking, rearranging, and maintaining the practice appointment system. Care navigation: signpost patients to the most appropriate service, internally or externally. Deal with general enquiries, explain procedures, and make new or follow-up appointments. Action medication queries, including repeat prescriptions and online requests. Chaperone patients as required. Ensure all tasks, correspondence, reports, and results are completed promptly and accurately. Maintain and update patient records using SystmOne, ensuring accuracy and correct coding (Read/SNOMED). Assist clinical and administrative staff with general tasks as requested. Cover colleagues during periods of sickness or annual leave to maintain efficient operation. Confidentiality & Information Governance Maintain strict confidentiality of patient, staff, and practice information at all times. Follow practice policies on data protection, IT security, record management, and Freedom of Information. Ensure information is recorded accurately and shared only with authorized individuals. Health & Safety Follow Health & Safety policies and infection control procedures to maintain a safe working environment. Identify and report hazards, maintain cleanliness, and ensure compliance with workplace safety standards. Professional Development & Quality Participate in training, audits, and team improvement initiatives. Contribute to the effectiveness of the team by reflecting on own and team activities and suggesting improvements. Communicate effectively with patients, colleagues, and external agencies. Ensure compliance with mandatory training (e.g., CPR, safeguarding, information governance). Other Responsibilities Apply practice policies, standards, and procedures in all aspects of work. Undertake any other duties commensurate with the role, as required for efficient running of the practice.