Administration Officer | Oxford University Hospitals NHS Foundation Trust
| Dyddiad hysbysebu: | 12 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £24,937 - £26,598 per annum / pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 11 Ebrill 2026 |
| Lleoliad: | Oxford, OX3 9DU |
| Cwmni: | Oxford University Hospitals NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7825692/321-MRC-7825692-B3 |
Crynodeb
The Emergency Department at The John Radcliffe Hospital currently has a vacancy for an Administration Officer.
The successful applicant will be proactive and used to working with the public in a fast-paced environment. They will demonstrate excellent communication and organisational skills, as well as customer care experience. The successful applicant will work with our well-established multidisciplinary team to ensure efficient patient flow and safety within the Emergency department. We are looking to recruit a motivated team player with excellent administrative skills.
To provide a high-quality, comprehensive, and professional administration service in support of the clinical activities undertaken in the Emergency Department and in the wards of Oxford University Hospitals NHS Foundation Trust.
Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to theten core principles
Oxford University Hospitalspromotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
• To be responsible for the reception of patients, relatives, carers and ambulance staff in a calm, professional, and polite manner.
• To supply clinical staff with the correct documentation to support patients' clinical pathways through the Emergency Department and Emergency Assessment Unit.
• To accurately record and input full data/information into the Trust’s EPR system in a timely manner.
• To provide excellent customer care that demonstrates a caring and responsive approach to those attending the hospital.
• Act as a first point of contact for patients, relatives and carers presenting to the Emergency Department and provide guidance on what they can expect.
• Keep a watchful eye on patients in the waiting room to identify and escalate to the clinical team as necessary.
• Collect personal and confidential information from patients or relatives following information governance and ensuring tact and empathy are employed when inputting presenting complaint. Use both computerised and paper-based systems as appropriate. Data may be collected at the reception desk or directly from seriously ill patients who are already in cubicles within the department or their relatives.
• Use tact, diplomacy, understanding and compassion when communicating with patients who may be distressed, hard of hearing or whose first language is not English.
• To liaise with Ambulance and Police services and relevant departments within the trust as necessary to ensure a smooth patient pathway.
• File departmental records and organised the culling of filed notes in accordance with Trust guidelines. To support the collection of notes for Audit/Research as requested by Team Coordinators/Senior Clinicians
• Photocopying, scanning and other general secretarial procedures.
• To contribute in own personal development, through attendance at mandatory training courses and appraisal.
• To understand own role and involvement in the Major Incident Process.
• To ensure that information on overseas and private patients is entered accurately onto EPR, to ensure appropriate charges are incurred.
• To frequently enter the resuscitation room to take patient details of Trauma patients who are seriously ill and requiring urgent medical attention, ensuring the details are accurately added to the system in an expedited manner.
This advert closes on Thursday 26 Mar 2026
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