Extended Hours Duty Supervisor
| Dyddiad hysbysebu: | 12 Mawrth 2026 |
|---|---|
| Cyflog: | £14.69 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 22 Mawrth 2026 |
| Lleoliad: | Egham, Surrey |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Royal Holloway University of London |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 0126-028 |
Crynodeb
AS THIS IS A PERMANENT ROLE, STUDENTS ARE UNFORTUNATELY NOT ELIGIBLE TO APPLY.
Permanent, Part-Time Variable Hours - Saturday (6 hours), Sunday (6 hours) every other week.
Applications are invited for the post of Extended Hours Duty Supervisor in the Customer Services Team of the Library. Working as part of the Extended Hours Team, successful applicants will directly support the delivery of the Library frontline service outside of core hours and will have supervisory responsibilities for a small team.
We are looking for applicants who are highly motivated, self-starters, and team-orientated individuals. The post holder will contribute to the delivery of an efficient and effective customer-focused library service by assisting our diverse community of Library users with account enquiries both in person and digitally, using our enquiry management system and live chat.
You will have responsibility for ensuring that stock management activities are performed in a timely and proactive manner. Candidates do not need to have previous supervisory or line management experience, however strong delegation and organisational skills are essential, as is the ability to perform in a professional and efficient manner, taking responsibility in a range of situations.
You will have excellent communication skills, and the ability to work collaboratively to achieve shared goals. You should have previously worked in a customer service environment, have good IT skills, and the ability to communicate with a variety of library users including via social media.
This role is campus based, and the successful candidate will work 2 shifts of 6 hours every other week, on Saturday and Sunday.
In return we offer a highly competitive rewards and benefits package and training and development opportunities.
As part of our commitment, we will be undertaking anonymised shortlisting for this post. Resumes/CVs and personal statements which may compromise this process will not be reviewed.
The post is based in Egham, Surrey where the University is situated near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
For an informal discussion about the post, please contact Lauren Spiller, User Experience Coordinator, lauren.spiller@rhul.ac.uk
Please quote the reference: 0126-028
Closing Date: 23:59, 22 March 2026
Interview Date: To be confirmed
Permanent, Part-Time Variable Hours - Saturday (6 hours), Sunday (6 hours) every other week.
Applications are invited for the post of Extended Hours Duty Supervisor in the Customer Services Team of the Library. Working as part of the Extended Hours Team, successful applicants will directly support the delivery of the Library frontline service outside of core hours and will have supervisory responsibilities for a small team.
We are looking for applicants who are highly motivated, self-starters, and team-orientated individuals. The post holder will contribute to the delivery of an efficient and effective customer-focused library service by assisting our diverse community of Library users with account enquiries both in person and digitally, using our enquiry management system and live chat.
You will have responsibility for ensuring that stock management activities are performed in a timely and proactive manner. Candidates do not need to have previous supervisory or line management experience, however strong delegation and organisational skills are essential, as is the ability to perform in a professional and efficient manner, taking responsibility in a range of situations.
You will have excellent communication skills, and the ability to work collaboratively to achieve shared goals. You should have previously worked in a customer service environment, have good IT skills, and the ability to communicate with a variety of library users including via social media.
This role is campus based, and the successful candidate will work 2 shifts of 6 hours every other week, on Saturday and Sunday.
In return we offer a highly competitive rewards and benefits package and training and development opportunities.
As part of our commitment, we will be undertaking anonymised shortlisting for this post. Resumes/CVs and personal statements which may compromise this process will not be reviewed.
The post is based in Egham, Surrey where the University is situated near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
For an informal discussion about the post, please contact Lauren Spiller, User Experience Coordinator, lauren.spiller@rhul.ac.uk
Please quote the reference: 0126-028
Closing Date: 23:59, 22 March 2026
Interview Date: To be confirmed
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.