Customer Service Assistant
| Dyddiad hysbysebu: | 12 Mawrth 2026 |
|---|---|
| Cyflog: | £12.40 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 11 Ebrill 2026 |
| Lleoliad: | PR6 9GW |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | OurCoop |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 8589 |
Crynodeb
What will you be doing?
If you're interested in being part of a passionate, motivated team dedicated to providing excellent service to our customers, members, and communities, keep reading!
We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active environment.
You’ll support the daily running of the store, working on:
Checkouts,
The shop floor,
House-keeping,
Date code checking,
Temperature checks,
Administration,
Or even the in-store bakery.
You'll promote the benefits of membership to customers, helping people to join us and have a say in how we are run.
Each day offers new experiences and chances to impact and improve the lives of those around you.
How will I know if I am right for this role?
We are ideally looking for someone who can bring previous experience in a similar role - experienced in till operations, stock replenishment, and providing excellent customer service.
For this particular vacancy, prior experience is required to ensure we have the appropriate level of skill to support our team in a relatively new store environment. We do, however, anticipate future roles where previous experience will not be essential.
If you have flexibility in your working hours (including availability on evenings and weekends) our stores can offer you a wide variety of shifts.
You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.
You'll need to be willing to learn, and have a desire to do and be your best. A warm and friendly character, you'll love talking and listening to our customers. You’ll actively play a part in the community spirit of the store and become a valued member of the Society.
We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals.
With the training, coaching and guidance offered to you, opportunity to progress is in your hands.
Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.
What benefits are available to you?
In addition to our competitive salaries, our colleagues enjoy a wide range of rewards and benefits. To find out more about all of these plus many more reasons to join us, please visit https://www.careers.coop/join-our-team/rewards-and-benefits.aspx
Who are we?
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. It was formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values.
The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. Its footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk.
If you're interested in being part of a passionate, motivated team dedicated to providing excellent service to our customers, members, and communities, keep reading!
We’re looking for enthusiastic people who want to make a difference by helping our communities and customers when they need us most.
As part of a multi-skilled team, you will cover different and diverse tasks in a fast-paced and active environment.
You’ll support the daily running of the store, working on:
Checkouts,
The shop floor,
House-keeping,
Date code checking,
Temperature checks,
Administration,
Or even the in-store bakery.
You'll promote the benefits of membership to customers, helping people to join us and have a say in how we are run.
Each day offers new experiences and chances to impact and improve the lives of those around you.
How will I know if I am right for this role?
We are ideally looking for someone who can bring previous experience in a similar role - experienced in till operations, stock replenishment, and providing excellent customer service.
For this particular vacancy, prior experience is required to ensure we have the appropriate level of skill to support our team in a relatively new store environment. We do, however, anticipate future roles where previous experience will not be essential.
If you have flexibility in your working hours (including availability on evenings and weekends) our stores can offer you a wide variety of shifts.
You’ll have a chance to work alongside the whole in-store team, passionate about delivering exceptional service every day, making sure we are there when our customers need us.
You'll need to be willing to learn, and have a desire to do and be your best. A warm and friendly character, you'll love talking and listening to our customers. You’ll actively play a part in the community spirit of the store and become a valued member of the Society.
We can assist you with building skills that can take you wherever you want to go, helping you to achieve your goals.
With the training, coaching and guidance offered to you, opportunity to progress is in your hands.
Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.
What benefits are available to you?
In addition to our competitive salaries, our colleagues enjoy a wide range of rewards and benefits. To find out more about all of these plus many more reasons to join us, please visit https://www.careers.coop/join-our-team/rewards-and-benefits.aspx
Who are we?
OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. It was formed by bringing together Central Co-op, The Midcounties Co-operative and Chelmsford Star Co-op to create a stronger, member-owned organisation rooted in shared co-operative values.
The Society trades nationally through its family of businesses while remaining deeply rooted in local communities. Its footprint spans Gloucestershire, Oxfordshire, Wiltshire and Bedfordshire in the South and West; the Midlands including Derbyshire, Staffordshire and Northamptonshire; the North including Cheshire, Greater Manchester, Lancashire and Yorkshire; and the East of England, including Essex, Norfolk and Suffolk.