Children's Residential Worker
| Dyddiad hysbysebu: | 11 Mawrth 2026 |
|---|---|
| Cyflog: | £30,647 i £32,867 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Enhanced rates for unsociable hours |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Ebrill 2026 |
| Lleoliad: | Redhill, Surrey, RH1 1HT |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Surrey County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | SCC/TP/287911/4758_1773224507 |
Crynodeb
This role has a starting salary of £30,647 per annum based on a 36-hour week, rising to £32,867 per annum.
Enhanced rates of pay are available for occasional bank holidays, weekends and sleep-ins. You'll work to a fixed 4-week rota meaning that you'll know in advance the days and hours you'll be working.
Our Offer to You
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel and shopping
- A chance to make a real difference to the lives of our residents Relocation bonus of up to £8,000
- Refer a friend payment of £750 as a thank you for finding the right residential worker
About Extended HOPE
Extended HOPE is a specialist assessment and support service based in Redhill, providing short‑stay, crisis support and respite for children and young people experiencing emotional or mental health crisis. The service offers placements of up to seven days, giving young people a safe, stabilising space during a highly vulnerable time.
We are jointly funded with the Surrey and Borders Partnership NHS Foundation Trust (SABP), and our team includes dedicated Residential Workers and a Community Psychiatric Nurse who completes mental health assessments and supports children, young people, and their families/carers throughout their stay.
Your role as a Residential Support Worker
As a Residential Support Worker, you will play a vital role in supporting children and young people who are often out of education due to the crisis they are experiencing. This means your day‑to‑day support, structure, and presence will be incredibly important in helping them make sense of what they are feeling.
Building trusting, therapeutic relationships quickly is central to this role. You will engage with young people meaningfully, communicate with empathy, and help them navigate intense emotions and distress. To equip you for this, all staff receive DBT (Dialectical Behaviour Therapy) training, an evidence‑based therapeutic approach proven to help individuals manage overwhelming emotions, reduce harmful behaviours, and build healthy coping strategies.
Working at Extended HOPE
Our work is fast‑paced, unpredictable, and emotionally demanding. You may at times be exposed to harmful or high‑risk behaviours from young people in crisis. Because of this, personal resilience, strong teamwork, and a calm, grounded approach are essential.
Unlike longer‑term residential settings, the support you provide at EXT HOPE is short‑term and crisis‑focused, meaning your impact will be immediate, practical, and deeply meaningful.
Experience within mental health, clinical settings, or crisis environments would be highly valuable and would transfer well to this role.
Your Application
In order to be considered for shortlisting, your application will clearly evidence how you align with our behaviours and how you demonstrate the following skills knowledge and qualities:
- Strong teamwork skills - we are a small team and depend on one another
- Excellent communication skills
- Ability to respond dynamically to changing needs and situations
- Flexibility and adaptability as support needs evolve
- GCSEs in English and Maths (or equivalent)
- A genuine passion for working with children and young people
- Understanding of emotional or mental health difficulties affecting young people
- Calmness and confidence in challenging or crisis situations
If this sounds like you, we'll provide the training, development and ongoing support you need to succeed and progress, please submit your CV and respond to our 4 application questions.
- Looking at our advert please tell us what it is about the role that has motivated you to apply?
- Please tell us about the relevant experience or transferable skills you have in relation to this role?
- What three qualities do you have that would make you a good Support Worker and why will these be important?
- Please tell us how you would you handle a situation where challenging behaviour was present? Please offer a relevant example if you can.
Our Requirements
Due to our legal obligations, we can only accept applications from people 22 years old and above.
This role requires a Level 3 Diploma in Residential Childcare or an equivalent qualification. If you do not currently hold this qualification (or equivalent) but are successful in the interview and meet the enrolment criteria (including English and Maths skills), you will be enrolled in a Level 3 Diploma in Residential Childcare, subject to funding.
In addition to the above, to meet the criteria of the Level 3 Diploma, you must have lived in the UK/EEA for the last 3 years and you must also have the right to remain and work in the United Kingdom for the duration of the study programme. Failure to achieve the Level 3 Diploma for Residential Childcare or losing your right to remain and work in the United Kingdom may result in the termination of your employment.
We are unfortunately not able to offer sponsorship at this time.
Surrey has both urban and rural areas and our residential workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle, to support our young people to attend appointments, activities or trips as agreed.
What Next?
The closing date for this role is 01/04/2026.
Applications will be reviewed and considered on an ongoing basis. If your application is shortlisted, you will be invited to a short first round virtual interview to explore your answers to our application questions (lasting approx. 10-15 min), and if successful following this, invited to meet us at EXT HOPE for a face-to-face interview.
We will be reviewing applications on an ongoing basis so feel free to submit an application as soon as you wish, and we will come back to you as quickly as possible.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
We are committed to the safe recruitment of staff in our Residential homes across Surrey therefore if you are successful in being offered a role within our service, we will work with you to collect all required checks in line with government guidance.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.