Patient Flow Navigator | Cambridge University Hospitals NHS Foundation Trust
| Dyddiad hysbysebu: | 11 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £27,485 - £30,162 pro rata per annum |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 10 Ebrill 2026 |
| Lleoliad: | Cambridge, CB2 0QQ |
| Cwmni: | Cambridge University Hospitals NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7822752/180-C-CVA555 |
Crynodeb
An exciting opportunity has arisen for a highly motivated individual to join the Emergency Department at Cambridge University Hospitals as a Patient Flow Navigator.
You will have excellent communication and co-ordinating skills, be able to use initiative and have the ability to work under pressure whileworking with Clinical and Operational teams to ensure that patients are actively managed through Emergency patient pathways.
To work closely with clinicians, nurses, and all members of the Multi-Disciplinary Team (MDT) across all specialties to ensure that patients are actively managed through Emergency patient pathways, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process.
As an integral member of the Emergency Department team the post holder will work with other members of the Emergency Department operational and clinical teams as well as liaising with the Site Team and Specialty Teams to:
• Coordinate patient flow by working alongside the ED Senior Nurse in Charge (219) and Emergency and Surgical Assessment Units (EAU/SAU) Nurse in Charge shift manager to utilise bed and chair capacity
• To highlight long waits and delays through the escalation process and support mitigation actions
• To collect, record and communicate accurate, timely and complete information to support operational and clinical needs and to prepare for 3 hourly hub meetings.
• Maximise patient flow to deliver 4 hour access standards and relevant clinical emergency medicine standards e.g. 15 minute ambulance offload, time to be seen by clinician.
• Support the operational team in maintaining a Trust wide bed state by ensuring the Trust’s electronic patient system (EPIC) is up to date.
• Facilitate the patient transfer to the wards by ensuring senior clinical decisions are made and notes are up to date on EPIC.
• To manage the track board and escalate any deviation from (IPS)
• To book hospital transport for patients who meet the clinical criteria
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 17th March 2026
Interviews are due to be held on 24th March 2026
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
This advert closes on Tuesday 17 Mar 2026