Support Medical Secretary | Bolton NHS Foundation Trust

Posting date:	09 March 2026
Salary:	Not specified
Additional salary information:	£24,937 - £26,598 Per annum
Hours:	Part time
Closing date:	09 April 2026
Location:	Bolton, BL4 0JR
Company:	Bolton NHS Foundation Trust
Job type:	Permanent
Job reference:	7857158/241-28CS-26-A

Summary

The successful candidate will be responsible for supporting the wider medical secretary team in typing clinical correspondence in line with the Trust target of 5 working days.

Provision of secretarial duties and administrative support to ensure the efficient and smooth running of the medical secretarial support to the team. This includes:-


Typing of day-to-day correspondence on behalf of the consultants/nurses
working in the teams, ensuring that departmental clinical correspondence targets are adhered to.


Acting independently to prioritise work load. Exercise independent judgement and initiative when resolving problems.


To ensure the timely production of an accurate clinical record of each patient episode using relevant IT systems and databases, including case note tracking and logging 18 week outcomes onto LE2.2

Minimising queries by ensuring letters are completed for each patient episode ina timely manner.


Receive urgent dictation from Clinicians, where necessary via the telephone line, and prepare the requested correspondence and, if applicable, email the information.


Liaise with other departments to ensure appropriate request forms are sent for various investigations and/or appropriate onward referrals are made in a timely manner to ensure the delivery of effective patient care.


Tracking patient investigations to minimise delays to patient pathway
Organising access to patient records and ensuring safekeeping of records within the department.


Filing of all clinical correspondence correctly and efficiently into patients case notes ensuring that the department filing policy is adhered to.


To maintain follow up systems associated with patients’ investigations and results to ensure the continuity of patient clinical care within set timescales and adhering to Trust guidelines, policies and procedures. Arranging patients’ investigations and collating results as necessary.


To assist in the generation and collation of information relating to complaints within required timescales as required.


To be responsible for collating information for audit purposes.


Report annual leave, study leave and sick leave to the Op e ra tio n a l
Support Manager and maintain up to date work schedules and pathways to enable other medical secretaries / temporary staff to cover in the event of annual/sick leave.


Undertaking of general office duties such as photocopying, faxing, filing etc and to type and distribute minutes of meetings as appropriate.


To carry out any other duties which may be required and to provide cover for Medical Secretaries within the department and across the division at times of need.


Plan and prioritise own workload to ensure departmental deadlines are met.


To relay any queries or messages to the Consultants and other Health
Professionals in an appropriate and timely manner.


To ensure departmental typing deadlines are met to facilitate effective patient care.


Adhere to the policies and procedures of the trust.


Participate and influence policy and service development as appropriate.
Endeavour to use resources economically.


Exercise own personal duty of care when using equipment and while on duty.

Do you want to work at a trust which is at the heart of the Greater Manchester health and social
care network – but that is as friendly as a district general hospital or local health centre?
Are you looking for a place to work that is classed amongst the best in the region for several of
the services it provides – but without having to travel into the city centre every day?

The post holder will support the Senior Medical Secretaries to provide an efficient
secretarial service to the Endocrinology and Diabetes team.


Core/Key areas will include:-

-To provide typing and administrative support for the teams on a pooled basis according to need.
- General office duties including e-mail and computer systems, word processing.
- To assist the Operational Support Manager to facilitate the smooth running of the service.

Please refer to job and description and person specification for further details



This advert closes on Tuesday 24 Mar 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.