Clinical Administration Lead

Dyddiad hysbysebu:	10 Mawrth 2026
Cyflog:	£30,000.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£30000.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	22 Mawrth 2026
Lleoliad:	Wrexham, LL11 2SJ
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	B0080-26-0005

Crynodeb

Key Relationships Director of Clinical and Patient Services Medical Director Clinical Administration Team Patient Flow Team Executive Assistant Clinical Leads Business Systems Co-ordinator Administration Assistant Marketing and Communications Manager Chief Executive Officer Facilities and Reception Team Grant and Trusts Fundraiser SCUK Operations Manager Duties and Responsibilities Clinical Administration Manage the roles of all clinical administrators and their duties across all clinical departments. Within the Clinical admin team ensure departmental cover is maintained and delegate duties as appropriate. Ensuring all staff absences are covered. Co-ordinate, prepare papers and minute take for monthly Clinical Leads, Clinical Effectiveness, Medicine Management and any other clinical meetings that require support. Working with the Administration Assistant with regards reporting of all patient incidents (logging, updating actions, closing and reporting). Oversee and manage the document control register for all Clinical Policies, Risk Assessments and SOPs, ensuring that all are reviewed before the review date within Clinical Effectiveness by the appropriate Lead. Coordinate the sign off process for all documents mentioned ensuring all documents use the up-to-date templates and are proofread and formatted correctly. Once fully signed off each document is to be added to Blue Stream and SharePoint and shared with the relevant staff members. Manage the clinical administrative team, to ensure a high standard of accurate and valid Management Information and KPI data is collected, reported and shared in a timely manner with relevant parties, including the Director of Clinical Services, the Medical Director, the CEO and the Clinical committee. The reports include but are not limited to: All Clinical Daily MI All Clinical Monthly MI All Clinical Quarterly MI Clinical Committee Report Hospices Funding Allocation KPIs Hospice UK data requests Hospice UK patient safety data MI to back up Proposals for Clinical Committee Grant Funding MI Organisation Charts Patient and Carer Feedback Report CDLIn Report Ad hoc requests from Income generation Comply with information governance regulations ensuring information is efficiently and legally managed. Be the Lead Super User on electronic patient records system (Nourish) and the Administrator of the Clinical area in SharePoint, ensuring all admin staff have received training and are competent using the systems. Oversee the record management of Nourish patient files: active, inactive, archive and the build / amendments of Nourish interactions for the whole clinical team. Oversee and manage the admin and coordination of all new Clinical staff / students/placements. Including but not limited to: Nourish logins / link to Custr SharePoint access Update Clinical organisation charts Induction packs Welcome tours / induction side by sides Uniforms Coordinate and oversee the following external group sessions: GP Trainee Day o Sixth Form Seren Day To manage and oversee the purchase order process (have a NHH credit card for purchases) for the Clinical team, ensuring POs and invoices are raised and signed off. Including but not limited to: Denbigh stores Amazon Business Medical suppliers Direct Support to Clinical and Medical Directors Provide a high-level administrative support to the Director of Clinical and Patient Services and the Medical Director, to include meeting support, document provision and support with other duties as required Work closely with the Executive Assistant and Executive Directors to manage the administration of clinical complaint handling, to include logging, tracking and supporting investigations. Management and Leadership To Lead the Clinical administrative team on a daily basis Plan and organise own workload, and to supervise and review the workload of the clinical administration team, while being responsible and flexible to the needs of the hospice clinical team. To ensure all staff within the team have the necessary knowledge and skills to undertake their roles effectively. To address any concerns regarding poor performance within the team in an appropriate ad timely manner To ensure periods of planned leave are coordinated in a manner appropriate to maintain service continuity To ensure all team members annual appraisals take place and provide worthwhile reflection and meaningful discussions, setting clear objectives for the year ahead that have been agreed by both parties Education and Training To demonstrate ongoing personal and professional development in accordance with own appraisal Attend annual mandatory training appropriate to role and responsibilities. To undertake IT training and to maintain appropriate computer-based skills in order to improve processes within the administration department. Have advanced knowledge of MS office with Word, Excel, PowerPoint, Outlook, Teams and SharePoint and share knowledge with Clinical teams. Requirements This post is subject to the Terms and Conditions of employment of the Hospice as specified in the staff handbook Competence You are responsible for limiting your actions to those that you feel competent to undertake. If you have any doubts about your competence during the course of your duties you should immediately speak to your line manager / supervisor. Risk Management It is a standard element of the role and responsibility of all staff of the Hospice that they fulfil a proactive role towards the management of risk in all of their actions. This entails the risk assessment of all situations, the taking of appropriate actions and reporting of all incidents, near misses and hazards. It is a requirement that you adhere to Nightingale House Hospice Policies, Procedures, Protocols and guidelines at all times. Health and Safety Requirements of the Hospice All employees of the Hospice have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Employees are required to co-operate with management to enable the Hospice to meet its own legal duties including attendance at mandatory training updates and also to report any hazardous situations or defective equipment. Data Protection and Confidentiality The post holder must treat all information, whether corporate, staff or patient information, in a discreet, secure and confidential manner in accordance with the provisions of the current data protection legislation and organisational policy. Any breach of such confidentiality is considered a serious disciplinary offence, which is liable to dismissal and / or prosecution under statutory legislation and the hospices disciplinary policy. This duty of confidence continues after the post holder leaves the organisation. Records Management As an employee of the hospice, the post holder is legally responsible for all records that they gather, create or use as part of their work within the organisation (including patient health, staff health or injury, financial, personal and administrative), whether paper based or on computer. The post holder should consult the IG Lead if they have any doubt as to the correct management of records with which they work. Flexibility Statement The content of this Job Description represents an outline of the post only and is therefore not a final list of duties and responsibilities. The Job Description is therefore intended to be flexible and is subject to review and amendment in the light of changing circumstances, following consultation with the post holder.