Radiology Medical Secretary
| Dyddiad hysbysebu: | 10 Mawrth 2026 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 20 Mawrth 2026 |
| Lleoliad: | Norwich, NR4 7UY |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9234-26-0181 |
Crynodeb
1. Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and staff. Respond to enquiries, providing routine and non-routine information and non-clinical advice, resolving problems where possible. Communicate appropriately with patients who may be fearful, aggressive or have sensitive concerns needing reassurance and who may present difficulties in communication e.g. terminally ill patients, deaf patients, mentally ill patients and elderly confused patients. 2. Attend to all communications, for example, emails, investigation results on a daily basis, prioritising and actioning as required. 3. Maintain paper and electronic diaries for relevant senior managers and Radiologists as appropriate, including making travel arrangements and booking accommodation. 4. Accurately transcribe all correspondence from audio/digital dictation and electronic communication using knowledge of medical terminology. Generate routine and non-routine correspondence independently. 5. Arrange and support meetings as necessary including gathering material, setting agendas, room booking and minute taking as appropriate. 6. Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required. 7. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.