Adult Community Services Lead
| Dyddiad hysbysebu: | 10 Mawrth 2026 |
|---|---|
| Cyflog: | £19.25 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 20 Mawrth 2026 |
| Lleoliad: | Essex, Eastern England |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | West Essex Mind |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
The organisation:
Mind in West Essex is a local, independent mental health charity. We affiliate to Mind (the National Association for Mental Health) a charity with which we share common values and principles.
Our vision is for West Essex to be a place where people talk openly and positively
about mental health, and where everyone gets the support and respect needed to live well.
We embrace diversity and understand that being an inclusive organisation and
recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
About the role:
The Adult Services Lead will be a member of our Operational Management Team
(OMT) They will model our values and culture both internally and externally.
The post holder will collaborate with the Senior Management Team (SMT) , colleagues and partner organisations, provide strategic leadership for adult mental health prevention and early help, embedding public-mental-health approaches across Mind in West Essex services and partnerships, aligned to ICS priorities and 10 year Health Plan and the Southend, Essex and Thurrock Mental Health Strategy.
The post holder will be responsible for supporting and developing managers and
coordinators of adult services. The post holder will play a part in ensuring that
Safeguarding and Information Governance and data compliance are embedded across our organisation. They will champion co production, equity and trauma informed practice.
Key Task Areas and Responsibilities:
Leadership and Management
· Provide clear leadership, line management and support to Service Managers and
Coordinators across adult services supporting their development and performance.
· Promote a culture of accountability, inclusivity, and staff wellbeing.
· Work with colleagues to ensure services are aligned with organisational strategy.
. Work with colleagues to identify new business and make applications for funding
- Setting up and implementing new adult projects and services
. Play a key role in the shared responsibilities of the Operational management
team (OMT)
Safeguarding
· Act as a member of the Mind in West Essex Keeping People safe team,
Providing advice, support, and oversight on safeguarding cases.
. Embedding safe and effective practice across adult services with a commitment
to continuous improvement.
· Ensure policies, training, and escalation processes are robust and up to date
across the Mind in West Essex Adult Services
Data, Compliance and CRM
To be responsible for ensuring that data management processes across the
organisation comply with GDPR and organisational policies
· Oversee use of CRMs, ensuring accurate, timely, and meaningful data
collection.
· Use data and insight to monitor performance, identify trends, and inform service
development.
Quality and Service Development
· Lead on quality assurance, service audits, compliance and evaluation for Adult
Services
· Work alongside colleagues and service users to co-design improvements.
· Ensure services remain accessible, inclusive, and responsive to community
needs.
. Promote a culture of learning, reflection, and continuous improvement.
Partnership and Representation
. Advocate for people with lived experience of mental health difficulties.
· Build and maintain strong relationships with commissioners, partners, and
community organisations in order to expand and sustain services
· Represent Mind in West Essex at local and regional forums.
· Promote the organisation’s values and culture
Mind in West Essex is a local, independent mental health charity. We affiliate to Mind (the National Association for Mental Health) a charity with which we share common values and principles.
Our vision is for West Essex to be a place where people talk openly and positively
about mental health, and where everyone gets the support and respect needed to live well.
We embrace diversity and understand that being an inclusive organisation and
recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
About the role:
The Adult Services Lead will be a member of our Operational Management Team
(OMT) They will model our values and culture both internally and externally.
The post holder will collaborate with the Senior Management Team (SMT) , colleagues and partner organisations, provide strategic leadership for adult mental health prevention and early help, embedding public-mental-health approaches across Mind in West Essex services and partnerships, aligned to ICS priorities and 10 year Health Plan and the Southend, Essex and Thurrock Mental Health Strategy.
The post holder will be responsible for supporting and developing managers and
coordinators of adult services. The post holder will play a part in ensuring that
Safeguarding and Information Governance and data compliance are embedded across our organisation. They will champion co production, equity and trauma informed practice.
Key Task Areas and Responsibilities:
Leadership and Management
· Provide clear leadership, line management and support to Service Managers and
Coordinators across adult services supporting their development and performance.
· Promote a culture of accountability, inclusivity, and staff wellbeing.
· Work with colleagues to ensure services are aligned with organisational strategy.
. Work with colleagues to identify new business and make applications for funding
- Setting up and implementing new adult projects and services
. Play a key role in the shared responsibilities of the Operational management
team (OMT)
Safeguarding
· Act as a member of the Mind in West Essex Keeping People safe team,
Providing advice, support, and oversight on safeguarding cases.
. Embedding safe and effective practice across adult services with a commitment
to continuous improvement.
· Ensure policies, training, and escalation processes are robust and up to date
across the Mind in West Essex Adult Services
Data, Compliance and CRM
To be responsible for ensuring that data management processes across the
organisation comply with GDPR and organisational policies
· Oversee use of CRMs, ensuring accurate, timely, and meaningful data
collection.
· Use data and insight to monitor performance, identify trends, and inform service
development.
Quality and Service Development
· Lead on quality assurance, service audits, compliance and evaluation for Adult
Services
· Work alongside colleagues and service users to co-design improvements.
· Ensure services remain accessible, inclusive, and responsive to community
needs.
. Promote a culture of learning, reflection, and continuous improvement.
Partnership and Representation
. Advocate for people with lived experience of mental health difficulties.
· Build and maintain strong relationships with commissioners, partners, and
community organisations in order to expand and sustain services
· Represent Mind in West Essex at local and regional forums.
· Promote the organisation’s values and culture