Reservations / Receptionist / Appointment Clerk | London North West University Healthcare NHS Trust
| Dyddiad hysbysebu: | 09 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £29,651 - £31,312 Per Annum Including High Cost Area Supplement |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Ebrill 2026 |
| Lleoliad: | London, NW10 7NS |
| Cwmni: | London North West Healthcare NHS Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7782713/337-NP-9396LD |
Crynodeb
Reservations/Receptionist/Appointment Clerk.
You will be the face of Private Patients for Trustplus Private Healthcare the Private provision of the Trust. This is a key patient focused facing position, where you will be responsible for greeting patients, communication with patients through written and verbal means. A varied position, responsible for greeting patients, scheduling procedures and liaising with the many Departments of the Trust to ensure the smooth running of the service. This is a cross site ( Central Middlesex Hospital. Northwick Park Hospital and Ealing Hospital) and include weekend working on occasions.
· This post requires flexibility regarding start and finish times.
· Shifts are weekly and rotation includes at least one weekend shift and at least one late finish.
· Please do not apply for this post if you are unable to work the weekend shift.
· There are no night shifts.
· Except for the late shift all other shifts generally commence between 8:30am and 10:00am with a 30-minute break, and finish at 16:30 and 18:00
· Please do not apply for this post if you require fixed start or finish times.
· Record all appointments from start to finish including attendances (cashing-up) on the Patient Access System
· Communicate with patients, visitors and staff in a professional and courteous manner
· Communicate effectively using all available forms of communication
· Maintain an uncluttered, tidy and hygienic and sanitary work area including cleaning and wiping of surfaces
· Support the Service Manager and Supervisors in developing a patient focused service.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
To view the detailed job description and main responsibilities please review the job description attached to the advert.
This advert closes on Monday 23 Mar 2026