Medical Receptionist
| Dyddiad hysbysebu: | 09 Mawrth 2026 |
|---|---|
| Cyflog: | £13.00 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £13.00 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mawrth 2026 |
| Lleoliad: | Gateshead, NE8 1AD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A3399-26-0001 |
Crynodeb
Job summary The purpose of the role is to provide reception and administrative support to ensure the smooth day-to-day running of the practice. The post holder will act as the first point of contact for patients and visitors, providing a professional, friendly and efficient service both face-to-face and over the telephone. The role involves assisting patients in accessing the appropriate services and supporting the wider practice team with a range of administrative duties. Main duties and responsibilities The duties and responsibilities of the role include, but are not limited to: Greeting patients and visitors and directing them appropriately Answering telephone calls and responding to patient enquiries Booking and managing appointments within the practice system Processing repeat prescription requests in line with practice procedures Processing and distributing incoming and outgoing correspondence Updating patient records and maintaining accurate data on the clinical system Scanning, filing and managing documentation Taking messages and passing on information to the appropriate team member Supporting clinicians and the wider practice team with administrative tasks Maintaining a tidy and welcoming reception and waiting area Duties may be varied from time to time depending on practice needs, workload and staffing levels. Confidentiality In the course of their duties, the post holder may have access to confidential information relating to patients, staff and the practice. All such information must be treated as strictly confidential and handled in accordance with practice policies and data protection legislation. Health and safety The post holder will assist in promoting and maintaining their own and others health, safety and security in accordance with practice policies. This includes maintaining a safe working environment and reporting any potential risks or hazards. Equality and diversity The post holder will support the equality, diversity and rights of patients, carers and colleagues, and act in a way that respects the privacy, dignity, needs and beliefs of others. Training and development The post holder will participate in training and development opportunities provided by the practice, including annual appraisal and ongoing professional development.