Night Support Mentor
| Dyddiad hysbysebu: | 09 Mawrth 2026 |
|---|---|
| Cyflog: | £27,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Ebrill 2026 |
| Lleoliad: | W10 6RF |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Social Interest Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Night Support Mentor |
Crynodeb
Job Title: Support Mentor (Nights)
Location: Royal Borough of Kensington and Chelsea (RBKC) Please note that unfortunately this service does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays.
About the Role
We're hiring a Night Support Mentor to join our team based in Royal Borough of Kensington and Chelsea . The service supports long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will play a crucial role in continuing the high quality support which is provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers.
Key Responsibilities Include:
Support residents who may be facing challenges through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
Supporting with the creation of tailored support plans in collaboration with the day team and resident.
Monitoring residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
Complete all routine night duties and any tasks handed over by the day shift or service manager. Prepare regular handovers for the day staff.
Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for a someone who shares our passion for supporting people who’ve experienced homelessness, and have struggled with their mental health, substance use, and alcohol dependency. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. . A self motivated individual who can stay engaged during the shift, able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.
What are we looking for:
Previous professional or lived experience supporting people who mental health, substance use, and alcohol dependency
Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Location: Royal Borough of Kensington and Chelsea (RBKC) Please note that unfortunately this service does not have step free access
Salary: £27,000
Shift Pattern: 37.5 hours per week, Monday to Sunday between 21:00 - 09:00 on a 6 week rolling rota which includes at least one day shift per week, weekends, and bank holidays.
About the Role
We're hiring a Night Support Mentor to join our team based in Royal Borough of Kensington and Chelsea . The service supports long term street homelessness and have faced significant challenges including with their mental health, substance use, and alcohol dependency, and struggled to sustain engagement with support services. That's why they're here, to make a change and gain the support they need to enable greater independence and recovery.
In this role, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will do this through a combination of producing tailored support plans, activities, and partnership working. You will play a crucial role in continuing the high quality support which is provided during the day, ensuring a safe, respectful, and responsive environment for residents. You will be expected to remain awake, alert, accessible, and actively engaged throughout the shift. There is a focus on welfare checks, providing resident support, and completing administration tasks, ensuring clear handovers are prepared for the day staff and managers.
Key Responsibilities Include:
Support residents who may be facing challenges through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins.
Supporting with the creation of tailored support plans in collaboration with the day team and resident.
Monitoring residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
Complete all routine night duties and any tasks handed over by the day shift or service manager. Prepare regular handovers for the day staff.
Planning activities to engage residents with other people, communities, and opportunities during the evening which may include movie nights and games nights.
Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
About You
We're looking for a someone who shares our passion for supporting people who’ve experienced homelessness, and have struggled with their mental health, substance use, and alcohol dependency. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You’ll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs. . A self motivated individual who can stay engaged during the shift, able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values.
What are we looking for:
Previous professional or lived experience supporting people who mental health, substance use, and alcohol dependency
Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.