HOPE Mentor
| Dyddiad hysbysebu: | 09 Mawrth 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Ebrill 2026 |
| Lleoliad: | YO41 1FZ |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 91798 |
Crynodeb
Job OverviewThe HOPE Mentor is an exciting opportunity for an individual who has a lived experience of being sent to Prison or being sentenced to community orders. HOPE stands for Hearing Other Peoples Experiences .The mentor using their own understanding will focus on fostering trust and rapport, forming a foundation for effective rehabilitation. HOPE mentors will provide dedicated support to individuals within a custodial setting, helping to build strong relationships early in their rehabilitation journey. By establishing positive connections from the outset, the mentor will assist individuals in navigating the transition from custody back into the community. This role plays a crucial part in supporting successful reintegration and encouraging long-term positive change from the very first day.
The HOPE Mentors will play a vital role in helping to unlock and shift mindsets, enabling individuals in our care to envision a future beyond prison. They will encourage personal responsibility, empowering people to take control of their lives and actively work towards breaking the cycle of institutionalisation. By promoting self-reliance and reducing learned helplessness, mentors will guide individuals in making positive choices and preparing for life after custody.
The HOPE Mentor will assist individuals in creating personalised life plans, giving them a clear direction and purpose beyond their time in custody. These plans, while complementing the formal sentence plan, will be tailored to each person's unique needs, goals, and aspirations. The aim is to provide a roadmap for the future that fosters personal growth and successful reintegration into the community.
The HOPE Mentor will maintain close connections with the Keyworker, Prison Offender Manager, (POM) Community Offender Manager (COM), and other relevant departments. These relationships will ensure alignment between the individual's personal plan and their official sentence plan, promoting a cohesive and supportive approach to rehabilitation and reintegration.
Main Duties
-Assess and support the prisoners through personal assessments of individual's needs helping them develop tailored plans to support their rehabilitation and resettlement journey.
-Provide One-to-One Support: Offer practical and emotional support to prisoners, helping them to navigate challenges, maintain motivation, and work towards achieving their goals.
-Facilitate structured group sessions: Organise and lead peer support sessions, promoting a supportive environment for shared experiences and mutual growth.
-Collaborate with Stakeholders: Work alongside staff and partners within the prison and within the communities where the prisoners will be returning to.
-Develop Personal Plans: Working alongside staff and partners, create, monitor, and review individual action plans that focus on harm reduction, relapse prevention, and long-term recovery strategies.
-Advocacy and Empowerment: Working with Peer Advocates to help prisoners' address their needs with different partners to help them access housing, employment, and educational services.
-Risk Management: Working alongside staff and partners, help to identify and respond to safeguarding concerns, ensuring the safety and wellbeing of prisoners.
-Record Keeping: Maintain accurate, up-to-date records of prisoners' progress and actions, complying with all HMP Millsikes security and information processes including confidentiality and data protection standards (GDPR)
What we are looking for Essential Qualifications/Experience
-
-Have at least 3 years experience working with individuals with complex needs such as substance abuse, mental health and neurodiversity.
-Have a lived experience of being sent to Prison or being sentenced to community orders.
-Experience in facilitating group sessions and one-on-one interventions.
-Ability to manage workload whilst being part of a diverse team
-Strong communication skills, both written and verbal, with the ability to engage with individuals in a non-judgmental and empathetic manner.
-Familiarity with safeguarding procedures and managing risk.
Desired Qualifications/Experience
-At least one qualification in Health and Social Care, counselling, and or substance misuse (NVQ, Diploma, or equivalent experience)
-Experience of working with vulnerable groups of people i.e. homeless, substance misuse offending behaviours, Young People etc
-Knowledge of IT - Microsoft Word, Excel, Powerpoint
-Knowledge of trauma-informed care principles and practises
Skills & Attributes
-Empathetic, non-judgmental, and patient with a commitment to supporting prisoners in overcoming challenges
-Strong organisational skills recognising and working to your teams' priorities
-Good verbal communication skills which includes a restorative practise approach
-Ability to feedback in a constructive and positive manner
-Good conflict resolution skills
-Willingness to participate in continuous learning
-Willingness to complete training
-Willingness to deal with change and adapt working practices to reflect legislative and procedural change.
-Ability to work as part of a team
Our culture - Mitie's core values and how we behave:
-
-We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
-We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
-We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
-Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
-Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
The HOPE Mentors will play a vital role in helping to unlock and shift mindsets, enabling individuals in our care to envision a future beyond prison. They will encourage personal responsibility, empowering people to take control of their lives and actively work towards breaking the cycle of institutionalisation. By promoting self-reliance and reducing learned helplessness, mentors will guide individuals in making positive choices and preparing for life after custody.
The HOPE Mentor will assist individuals in creating personalised life plans, giving them a clear direction and purpose beyond their time in custody. These plans, while complementing the formal sentence plan, will be tailored to each person's unique needs, goals, and aspirations. The aim is to provide a roadmap for the future that fosters personal growth and successful reintegration into the community.
The HOPE Mentor will maintain close connections with the Keyworker, Prison Offender Manager, (POM) Community Offender Manager (COM), and other relevant departments. These relationships will ensure alignment between the individual's personal plan and their official sentence plan, promoting a cohesive and supportive approach to rehabilitation and reintegration.
Main Duties
-Assess and support the prisoners through personal assessments of individual's needs helping them develop tailored plans to support their rehabilitation and resettlement journey.
-Provide One-to-One Support: Offer practical and emotional support to prisoners, helping them to navigate challenges, maintain motivation, and work towards achieving their goals.
-Facilitate structured group sessions: Organise and lead peer support sessions, promoting a supportive environment for shared experiences and mutual growth.
-Collaborate with Stakeholders: Work alongside staff and partners within the prison and within the communities where the prisoners will be returning to.
-Develop Personal Plans: Working alongside staff and partners, create, monitor, and review individual action plans that focus on harm reduction, relapse prevention, and long-term recovery strategies.
-Advocacy and Empowerment: Working with Peer Advocates to help prisoners' address their needs with different partners to help them access housing, employment, and educational services.
-Risk Management: Working alongside staff and partners, help to identify and respond to safeguarding concerns, ensuring the safety and wellbeing of prisoners.
-Record Keeping: Maintain accurate, up-to-date records of prisoners' progress and actions, complying with all HMP Millsikes security and information processes including confidentiality and data protection standards (GDPR)
What we are looking for Essential Qualifications/Experience
-
-Have at least 3 years experience working with individuals with complex needs such as substance abuse, mental health and neurodiversity.
-Have a lived experience of being sent to Prison or being sentenced to community orders.
-Experience in facilitating group sessions and one-on-one interventions.
-Ability to manage workload whilst being part of a diverse team
-Strong communication skills, both written and verbal, with the ability to engage with individuals in a non-judgmental and empathetic manner.
-Familiarity with safeguarding procedures and managing risk.
Desired Qualifications/Experience
-At least one qualification in Health and Social Care, counselling, and or substance misuse (NVQ, Diploma, or equivalent experience)
-Experience of working with vulnerable groups of people i.e. homeless, substance misuse offending behaviours, Young People etc
-Knowledge of IT - Microsoft Word, Excel, Powerpoint
-Knowledge of trauma-informed care principles and practises
Skills & Attributes
-Empathetic, non-judgmental, and patient with a commitment to supporting prisoners in overcoming challenges
-Strong organisational skills recognising and working to your teams' priorities
-Good verbal communication skills which includes a restorative practise approach
-Ability to feedback in a constructive and positive manner
-Good conflict resolution skills
-Willingness to participate in continuous learning
-Willingness to complete training
-Willingness to deal with change and adapt working practices to reflect legislative and procedural change.
-Ability to work as part of a team
Our culture - Mitie's core values and how we behave:
-
-We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
-We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
-We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
-Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
-Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.