Primary Care Navigator-Receptionist
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Ebrill 2026 |
| Lleoliad: | London, SE16 4BN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A1772-26-0000 |
Crynodeb
Full Job Description Location: Bermondsey- Southwark, London Responding to patient queries and liaising with the wider primary care team. Managing appointment requests and signposting patients to our range of services and generally dealing with all front of house requests. Maintaining patient records and maintaining patient confidentiality. Utilising other information systems to support efficient workflow processes. Emailing, scanning and coding clinical correspondence. Processing prescription requests in a timely manner. Supporting patients to health promotion and recalls and recalls campaigns. Encouraging uptake of our digital tools to support patient self-care, .eConsults, Ask First, NHS Digital App etc. Taking part in all mandatory training, annual appraisal and continued education, learning and development. The ability to communicate with a wide range of people in a kind, professional and caring way. Work effectively with colleagues as part of a team. A willingness to learn and progress with a can do attitude. Previous experience of working in the NHS is welcome but not essential. Effective IT skills are an advantage. While knowledge of GP practice systems is desirable, training will be available. To be considered, for this exciting role, you must have: Reception or customer care experience is essential The person must be an excellent communicator both spoken and written Must have PC skills will be able to use basic Word, Excel and e-mail Must be able to work within processes/procedures In return, we offer In return for your commitment, our practice offers: Pay rates always above the national or London Living Wage - that means a minimum of £10 per hour nationally and £11.15 per hour in London in 2022. 20 days holiday a year (plus bank holidays) minimum for full-time staff. NHS Pension scheme. Annual pay review for all staff. A comprehensive induction programme. Continuous training and development.