General Manager
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Ebrill 2026 |
| Lleoliad: | SW1P 3AT |
| Cwmni: | Shepherd Neame |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1470438915 |
Crynodeb
General Manager
Westminster Arms
Contract: PermanentSalary: 42,000 - 46,000 per annum
General Manager – Lead the Way with Britain’s Oldest Brewer!
At Shepherd Neame, we know that great leadership creates memorable experiences. As a General Manager, you’ll take full responsibility for running the pub, leading your team, and delivering exceptional hospitality. You’ll be the driving force behind the business, ensuring smooth operations and a fantastic experience for every guest.
This is an exciting opportunity for an experienced hospitality leader with a passion for people and a track record of success.
Where You’ll Be Working
The Westminster Arms is a traditional London pub located just a stone’s throw away from the Houses of Parliament - it even features a division bell so MPs can dash back to the House in time for the vote! Opposite the Queen Elizabeth II Conference Centre and close to Westminster Abbey the Westminster Arms offers our diverse range of customers a warm friendly welcome together with great food and drink.
What You’ll Do
- Take full ownership of the pub’s day-to-day operations and overall performance.
- Lead, motivate, and develop your team to deliver outstanding service.
- Manage budgets, stock control, and cost efficiency to maximise profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Drive sales and implement initiatives to grow the business.
- Handle customer queries and resolve issues promptly and professionally.
- Work closely with senior management to deliver company objectives.
What’s In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Enhanced company sick pay
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You’ll Need
We’re looking for behaviours that make a great General Manager:
- Leadership mindset – you inspire confidence and guide others positively.
- Commercial awareness – you understand how to drive sales and manage costs.
- Positive energy – you bring enthusiasm and a passion for hospitality.
- Responsibility – you take ownership and pride in delivering results.
- Adaptability – you stay calm and proactive when things get busy.
- Customer commitment – you go the extra mile to make guests feel valued.
Heritage, Culture & Our Values
Our heritage inspires our culture, and our values bring it to life:
- Sheps Spirit: Rooted in centuries of brewing tradition, we collaborate and innovate to deliver quality.
- Working Together: Just as our history was built on teamwork, we share knowledge and create an inclusive culture.
- Pride and Passion: We take pride in our craft and act as ambassadors for Britain’s oldest brewer.
- Be Authentic: Honesty and care have always been at the heart of Shepherd Neame and values we uphold every day.
Ready to join a team that blends heritage with innovation?
Apply today and become part of our story!
General Manager
Westminster ArmsPermanent
42,000 - 46,000 per annum
Live in Accomodation