Services Manager
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Ebrill 2026 |
| Lleoliad: | Southampton (Ocean Way), SO14 3JZ |
| Cwmni: | Home Group Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 26498 |
Crynodeb
Services Manager
Salary £28,890 pa (pro rata), £14.78 ph and great benefits including Health Cash Plan
Permanent, part time (15 hpw),
Southampton
We can’t offer a CoS for this role
Home, a place where you belong
Want to lead a team that really cares and empowers customers to live their best life? Join us as our Client Services Manager and lead our Southampton Homelessness team to deliver person centred housing related support and make it a Great Place To Work for our colleagues! You’ll manage our services which house customers experiencing homelessness in one seven bed, shared property and families experiencing homelessness in nine self-contained flats. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers!
What you’ll do
Leading our team of support workers and coordinators, you’ll help us deliver our person centred, efficient, quality housing support services to our customers aligned to our contracts
You’ll coach your team and manage individual and team performance
You’ll be a Safeguarding lead for the team, and oversee the health and safety checks and risk assessments are completed and recorded
You’ll promote the service, ensuring that it’s visible and accessible to referring agencies and self-referring customers and promote our brand in the community
You’ll ensure the quality of the service evidenced by KPIs and customer satisfaction surveys, and empowering customers and colleagues alike
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!
You have
Great people skills, ability to communicate and understand where people are in their life
The confidence to challenge behaviours that are not aligned to our values, and the ability to advocate for your customers
Ideally, you’ll have experience of leading a team, and have the knack for empowering and developing others
Experience of delivering support in a housing or care environment
To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Flexible working hours - 15 hours per week, ideally over two days, but which two days is up to you.
Although you’ll lone work, we do get together regularly for training and team meetings.
Able to use technology for Customer Relationship Management, budgeting/finance, Complaints, emails, etc.
You’ll need an Enhanced DBS check done and we pay for that.
What’s in it for you?
34 days leave, pro-rated (including bank holidays and a “me day”)
Paid time off for volunteering
Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)
Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
Career path with development and an excellent training package
Excellent benefits and rewards including supermarket discounts and travel expenses
Find out more
Click APPLY NOW to see our Client Services Manager job description, , find out about us and for help to apply. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk
South Supported Portfolio 801
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd