Outpatient Clinic Receptionist
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Mawrth 2026 |
| Lleoliad: | Nottingham, NG7 2UH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9164-26-0281 |
Crynodeb
Reception and Patient Interaction Greet patients and visitors professionally, offering assistance and reassurance. Identify patients on arrival and ensure they are checked in using the appropriate systems. Keep patients informed about waiting times or clinic delays. Provide non-clinical information regarding clinic times, directions, and processes. Administration and Systems Input and update patient details accurately on electronic systems. Manage appointment scheduling, cancellations, and rebookings. Ensure all paperwork, referrals, and notes are processed or forwarded correctly. Prepare clinic documentation and assist in filing or scanning as required. Team Support Work closely with clinicians, nurses, and fellow admin staff to ensure clinic efficiency. Cover for other reception team members during absence or peak periods. Participate in team meetings and contribute to service improvements. Service Excellence and Patient Experience Demonstrate empathy and understanding, particularly when dealing with patients managing long-term conditions such as diabetes. Adhere to Trust values and support the delivery of high-quality patient-centred care. Please see attached job description and person specification for further details regarding this vacancy