Clinical Care Co-Ordinator - Surrey Downs H&C
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Cyflog: | £28,860.00 i £31,671.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £28860.00 - £31671.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Mawrth 2026 |
| Lleoliad: | Leatherhead, KT22 8SD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9343-26-0202 |
Crynodeb
To work as part of the community nursing team ensuring that patients who are supported through the service are guided through their required pathway efficiently. Referrals could include making arrangements for home visits, assessment, referral for diagnostic procedures or admission for a limited time or referral onto other disciplines such as health or social care or voluntary services. To provide clinical care for the PCNs patients in their home, which will include taking patient obs, venepuncture, administering medications and wound care. Attend regular meetings as required. To type accurately and produce all necessary meeting notes and correspondence connected with the community nursing activities. To ensure that the information on patient records is recorded accurately and comprehensively on the patient information systems (EMIS). Check patient identity details including all demographic information during patient encounters. Ensure that information distributed to people to be supported by the team is accurate and current. Be proactive, establish and maintain regular contact with those patients identified as at risk of admission to hospital to facilitate such patients to remain at home. If they experience deterioration in their condition such patients will be escalated to the relevant health or social care staff, dependent on their care plan. To act as a key point of contact and provide a central point of contact for patients to be supported by the service and the range of professionals involved in their care. As the first point of contact liaise with partner organisations to assist in the treatment of people to be supported through the service. This includes liaison with primary, secondary, social and tertiary care providers ensuring that information is recorded and/or provided at the point of receipt of referral. As appropriate, to notify GPs etc. via telephone, email, or through updating the patients records with the referral outcomes and diagnostic results. Liaise with clinical/diagnostic teams to ensure that all diagnostic appointments are booked within an appropriate timescale and results are available. Assist colleagues in sourcing care and support i.e. home based care, residential and nursing care, respite care, support through voluntary organisations and support for carers to be able to offer local knowledge of the range of health and social care services available for people to be supported by the service. Be aware of the needs and concerns of people who can be supported through this service and provide a friendly, efficient and courteous service to patients, relatives and visitors, providing them with advice and information as appropriate. Use empathetic approach to patients and/or relatives seeking assistance from clinical staff/senior managers as appropriate. Promptly answer telephone enquiries, taking and relaying messages in a polite and helpful manner, taking action as appropriate. This will include enquiries from people who are supported through the service, their GPs and multiple other health and social care based professions. Obtain patient/user satisfaction via issuing of questionnaires and follow up telephone surveys. Be flexible in terms of both working hours and location. Provide cover for colleagues across during periods of plannedannual leave and sickness. Undertake administrative responsibilities such as note taking at meetings and monitoring and requesting stationary in line with local procedures. The job description may change over time as necessary in conjunction with the post holder and stakeholders. Please see full description and person spec attached to this vacancy.