Business Support Co-ordinator
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 05 Ebrill 2026 |
| Lleoliad: | B37 7ES |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 91823 |
Crynodeb
Contract: PermanentType: Part TimeHours: 24Pay/Salary: from £25,000 - £ 25,375Location: Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES
Company name:
Mitie Cleaning - Window Cleaning Division
Job Title: Business Support Co-ordinator
Reporting to (position): Business Support Team Leader
Our values and behaviours
Job objectives and responsibilities
Support the rollout of business initiatives.
Understand and demonstrate the MITIE principles.
To support the Window Cleaning helpdesk mailbox daily with the delivery of services
Main duties
Support the rollout of business initiatives.
Understand and demonstrate the MITIE principles.
To support the Window Cleaning helpdesk mailbox daily with the delivery of services.
Provide accurate monthly KPI reports to clients
Support the Business Support Team Leader and escalate any issues that arise
Liaise between internal and external clients and the window cleaning contractor
Provide quotations to clients in a professional template
Monitor any LBG call outs and ensure all KPIs are met
Book in cleans with clients and provide relevant Health & Safety paperwork
Organise site surveys and support with tenders
Assist with implementation of CASH system and to maintain accurate data with the system
Person Specification
Excellent communication and interpersonal skills both verbal and written.
Must possess the ability to positively interact with staff at all levels within the account and wider business.
Attention to detail.
Familiar with MS Office packages, including Excel, Outlook, Word.
Ability to thrive in a highly pressurised and dynamic environment.
Capable of working under own initiative with minimum supervision.
Able to meet strict deadlines.
Good inter-personal skills
Proven experience in problem solving and issue resolution.
Methodical and well organised
Health and Safety responsibilities
Always follow Group and company policies and procedures.
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
Use all work equipment and personal PPE properly and in accordance with training received.
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
Information Security
Ensure compliance with Mitie's information security procedures in all activities.
Proactively identify and report security risks to your manager.
Report actual and suspected security incidents;
Company name:
Mitie Cleaning - Window Cleaning Division
Job Title: Business Support Co-ordinator
Reporting to (position): Business Support Team Leader
Our values and behaviours
Job objectives and responsibilities
Support the rollout of business initiatives.
Understand and demonstrate the MITIE principles.
To support the Window Cleaning helpdesk mailbox daily with the delivery of services
Main duties
Support the rollout of business initiatives.
Understand and demonstrate the MITIE principles.
To support the Window Cleaning helpdesk mailbox daily with the delivery of services.
Provide accurate monthly KPI reports to clients
Support the Business Support Team Leader and escalate any issues that arise
Liaise between internal and external clients and the window cleaning contractor
Provide quotations to clients in a professional template
Monitor any LBG call outs and ensure all KPIs are met
Book in cleans with clients and provide relevant Health & Safety paperwork
Organise site surveys and support with tenders
Assist with implementation of CASH system and to maintain accurate data with the system
Person Specification
Excellent communication and interpersonal skills both verbal and written.
Must possess the ability to positively interact with staff at all levels within the account and wider business.
Attention to detail.
Familiar with MS Office packages, including Excel, Outlook, Word.
Ability to thrive in a highly pressurised and dynamic environment.
Capable of working under own initiative with minimum supervision.
Able to meet strict deadlines.
Good inter-personal skills
Proven experience in problem solving and issue resolution.
Methodical and well organised
Health and Safety responsibilities
Always follow Group and company policies and procedures.
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
Use all work equipment and personal PPE properly and in accordance with training received.
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system
Information Security
Ensure compliance with Mitie's information security procedures in all activities.
Proactively identify and report security risks to your manager.
Report actual and suspected security incidents;