Fraud Analyst - Investigation & Prevention
| Dyddiad hysbysebu: | 05 Mawrth 2026 |
|---|---|
| Cyflog: | £30,500 i £35,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ebrill 2026 |
| Lleoliad: | L7 3FA |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Zempler Bank |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Who we are
Zempler Bank is ranked 54th in the 2025 Best Large Companies to Work For and is a Top 25 Financial Services Company. Since 2004, we’ve helped businesses across the UK access simpler, smarter banking.
The Role Is
We are hiring a Fraud Analyst to join our Economic Crime team at our modern Spine building offices in Liverpool (L7). This permanent, full-time hybrid role includes two days per week working from home. As part of our first line of defence, you will support fraud prevention, detection and investigation to protect our customers and the bank.
Working hours are Monday–Friday between 7am and 6pm, with 1 in 4 Saturday shifts (7am–5pm).
Key Accountabilities Include
• Manage fraud and chargeback cases across debit and credit card products, ensuring compliance with regulations including SAR submissions.
• Review accounts using a risk-based approach to identify unusual activity and escalate cases where necessary.
• Handle inbound customer and external bank calls related to scams and fraud concerns.
• Conduct timely investigations into domestic and international payments to identify potential fraud or financial crime risks.
• Analyse transaction patterns and take swift action to mitigate customer or business loss.
• Liaise with financial institutions to secure or recover funds, including indemnities.
• Maintain awareness of fraud trends and support continuous improvement of fraud processes.
• Collaborate closely with Economic Crime Analysts and Managers.
You'll Need To Have
Essential:
• Experience of working within a relevant fraud investigation role
• Strong understanding of fraud types, legislation, and regulatory requirements.
• Excellent communication skills and a customer-focused approach.
• High attention to detail, confidentiality and analytical ability.
• Ability to work in a compliant, fast-paced environment.
Desired:
• CIFAS accreditation or similar fraud-related qualifications.
• Experience within financial services, especially chargebacks.
• Strong IT skills and adaptability in new team environments.
In Return You'll Enjoy
• Competitive salary plus 7.5% benefit allowance.
• 26 days holiday plus bank holidays (rising to 33 days) with buy/sell options.
• 4x life assurance.
• Pension via salary sacrifice.
• Family-friendly policies.
• Regular team and social events.
• Charity volunteering day.
• Free office drinks and snacks.
Zempler Bank is ranked 54th in the 2025 Best Large Companies to Work For and is a Top 25 Financial Services Company. Since 2004, we’ve helped businesses across the UK access simpler, smarter banking.
The Role Is
We are hiring a Fraud Analyst to join our Economic Crime team at our modern Spine building offices in Liverpool (L7). This permanent, full-time hybrid role includes two days per week working from home. As part of our first line of defence, you will support fraud prevention, detection and investigation to protect our customers and the bank.
Working hours are Monday–Friday between 7am and 6pm, with 1 in 4 Saturday shifts (7am–5pm).
Key Accountabilities Include
• Manage fraud and chargeback cases across debit and credit card products, ensuring compliance with regulations including SAR submissions.
• Review accounts using a risk-based approach to identify unusual activity and escalate cases where necessary.
• Handle inbound customer and external bank calls related to scams and fraud concerns.
• Conduct timely investigations into domestic and international payments to identify potential fraud or financial crime risks.
• Analyse transaction patterns and take swift action to mitigate customer or business loss.
• Liaise with financial institutions to secure or recover funds, including indemnities.
• Maintain awareness of fraud trends and support continuous improvement of fraud processes.
• Collaborate closely with Economic Crime Analysts and Managers.
You'll Need To Have
Essential:
• Experience of working within a relevant fraud investigation role
• Strong understanding of fraud types, legislation, and regulatory requirements.
• Excellent communication skills and a customer-focused approach.
• High attention to detail, confidentiality and analytical ability.
• Ability to work in a compliant, fast-paced environment.
Desired:
• CIFAS accreditation or similar fraud-related qualifications.
• Experience within financial services, especially chargebacks.
• Strong IT skills and adaptability in new team environments.
In Return You'll Enjoy
• Competitive salary plus 7.5% benefit allowance.
• 26 days holiday plus bank holidays (rising to 33 days) with buy/sell options.
• 4x life assurance.
• Pension via salary sacrifice.
• Family-friendly policies.
• Regular team and social events.
• Charity volunteering day.
• Free office drinks and snacks.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.