Dewislen

Quality Governance & Complaints Co-ordinator (XN04)

Manylion swydd
Dyddiad hysbysebu: 05 Mawrth 2026
Cyflog: £28,392.00 i £31,157.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £28392.00 - £31157.00 a year
Oriau: Llawn Amser
Dyddiad cau: 26 Mawrth 2026
Lleoliad: Leeds, LS1 3EX
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: C9298-SIM-215

Gwneud cais am y swydd hon

Crynodeb

An exciting opportunity has arisen for a Quality Governance and Complaints Co-ordinator to join the existing Quality Governance team within Specialty and Integrated Medicine (SIM) Clinical Service Unit. We are small, experienced team who are motivated to work with our clinical teams to ensure we provide the best possible care to our patients. Are you passionate about making a difference? Are you looking for an opportunity to ensure patients receive excellent quality, safe and effective care? Do you want to use your excellent administrative skills to support the clinical teams? If the answer is yes, we would love to hear from you. We are seeking an enthusiastic and motivated individual with excellent attention to detail to join our Quality Governance team within Specialty and Integrated Medicine (SIM) Clinical Service Unit (CSU), as Quality Governance and Complaints Co-ordinator. The candidate will be responsible for the co-ordination of complaint responses within the CSU as well as assisting the Lead Nurses for Clinical Quality and Education and the Quality Manager in ensuring the CSU has robust Quality Governance processes in place, enabling us to provide the best possible care for our patients. The role will involve working with the Lead Nurses for Clinical Quality and Education and Quality Manager as well as the medical, nursing and management teams within SIM. Applicants should have a broad range of administration skills, particularly the ability to take high quality, detailed minutes at speed, with excellent attention to detail. It is essential that the person is able to work under pressure and prioritise their work load accordingly with excellent organisational skills. Applicants would benefit from experience of Quality Governance and Complaints processes however this is not essential as full training and support will be provided. For further information or an informal discussion about this position please contact: Emma Tunnacliffe, Quality Manager at emma.tunnacliffe@nhs.net We look forward to hearing from you. Within your application please provide as many examples as possible to demonstrate that you have the necessary skills and experience for this post

Gwneud cais am y swydd hon