Facilities Manager
| Dyddiad hysbysebu: | 04 Mawrth 2026 |
|---|---|
| Oriau: | Rhan Amser |
| Dyddiad cau: | 03 Ebrill 2026 |
| Lleoliad: | Andover, Hampshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Facilities Manager
Contract: Professional Services, Production & Technology
Location: Andover, SP10 1DL
Hours of work: 25
Contract Type: Permanent
We are seeking a Facilities Manager to enhance, transform and consistently elevate the workplace experience across our client’s Andover site, including sub-tenant environments.
This role is pivotal in delivering all FM services, implementing existing workplace concepts such as touchpoints and team boards, and ensuring continuity of experience across the estate.
Job Description
We are looking for a professional who can provide calm, confident and proactive support to employees, visitors and clients.
Working closely with ISS and client stakeholders, the Facilities Manager will ensure seamless service delivery, effective workplace change management, and the continuous improvement of operational standards.
Key Responsibilities
Oversee all FM service delivery to ensure consistency, quality and SLA compliance
Lead Moves & Changes planning and stakeholder engagement
Line manage onsite FM teams including Security and Cleaning
Maintain Health & Safety compliance and carry out required audits
Manage rotas, absence, performance reviews and job chats for the FM team
Liaise with contractors and clients; conduct inspections and prepare performance reports
Maintain accurate workplace records including floor plans and staff listings
Promote a positive customer experience across all key touchpoints
Identify and recommend improvements to service delivery
Professional and Personal Competencies/Qualifications
Strong customer and client focus within a facilities management environment
Experience managing Front of House, Reception or Security operations
Proven leadership skills with the ability to motivate and develop a team
Excellent written and verbal communication skills
Ability to influence, negotiate and build strong relationships
Computer literate with sound organisational and prioritisation abilities
Able to work confidently with stakeholders at all levels
Flexibility to work out of hours when required
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: Andover, SP10 1DL
Hours of work: 25
Contract Type: Permanent
We are seeking a Facilities Manager to enhance, transform and consistently elevate the workplace experience across our client’s Andover site, including sub-tenant environments.
This role is pivotal in delivering all FM services, implementing existing workplace concepts such as touchpoints and team boards, and ensuring continuity of experience across the estate.
Job Description
We are looking for a professional who can provide calm, confident and proactive support to employees, visitors and clients.
Working closely with ISS and client stakeholders, the Facilities Manager will ensure seamless service delivery, effective workplace change management, and the continuous improvement of operational standards.
Key Responsibilities
Oversee all FM service delivery to ensure consistency, quality and SLA compliance
Lead Moves & Changes planning and stakeholder engagement
Line manage onsite FM teams including Security and Cleaning
Maintain Health & Safety compliance and carry out required audits
Manage rotas, absence, performance reviews and job chats for the FM team
Liaise with contractors and clients; conduct inspections and prepare performance reports
Maintain accurate workplace records including floor plans and staff listings
Promote a positive customer experience across all key touchpoints
Identify and recommend improvements to service delivery
Professional and Personal Competencies/Qualifications
Strong customer and client focus within a facilities management environment
Experience managing Front of House, Reception or Security operations
Proven leadership skills with the ability to motivate and develop a team
Excellent written and verbal communication skills
Ability to influence, negotiate and build strong relationships
Computer literate with sound organisational and prioritisation abilities
Able to work confidently with stakeholders at all levels
Flexibility to work out of hours when required
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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