MHS Administration Assistant

Dyddiad hysbysebu:	04 Mawrth 2026
Cyflog:	£24,465.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£24465.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	13 Mawrth 2026
Lleoliad:	Ramsgate, CT118AD
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	B0082-26-0020

Crynodeb

Deal with general queries via phone, e-mail, and post in a timely manner, directing where necessary to the appropriate member of the team for action and follow up. Schedule appointments for patients in relation to core Primary Care Mental Health Service and SMI Physical Health Check appointments. Send reminder text messages for all appointments scheduled with the Primary Care Mental Health Service. Monitor, check and contact Primary Care Mental Health Service team members at end of day, following clinical home visits to ensure all members are safe and report any concerns to PCMHS Head of Service. Maintain administrative files, records, and systems, ensuring relevant and up to date information is stored safely and accurately. Assist with data entry onto any/all systems utilised by the PCMHS team. Compile standard letters as required, ensuring accuracy and relevant detail. Collect, open, date stamp and despatch any letters/parcels addressed to the Primary Care Mental Health Service and distribute post addressed to other services within Invicta Health as appropriate. Undertake photocopying & scanning on behalf of the Primary Care Mental Health Service team. Notify the PCMHS Service Assistant of any equipment that is not working. Monitor and order any stationery and medical supplies for the primary Care Mental Health Team and Corporate Office. Monitor and complete the booking of external visitors attending corporate office to meet with PCMHS team. Attend and take minutes at Primary Care Mental Health Service meetings as and when required. ensure the Invicta Health premises are secured and left in a tidy state at the end of the working day with equipment stored safely and cupboards locked. To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships. To contribute to the development of services, including processes, templates and principles. To ensure that strict confidentiality is observed at all times, especially when dealing with personal information. To take part in any statutory and mandatory training or other training and development programmes as requested. Any other reasonable duties as directed by your line manager. Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review. Full terms and conditions of employment will be issued if an offer of employment is made. Confidentiality, Equality and Diversity In the undertaking of the duties outlined above the post-holder will have access to confidential and sensitive information. This must be kept strictly confidential at all times. Policies and procedures relating to the protection of personal and sensitive data must be always adhered to and only divulged to authorised persons. The post-holder will support the equality, diversity, and rights of patients & colleagues in a manner that is consistent with Invicta Health policies and legislation. The privacy, dignity and beliefs of patients, carers and colleagues must be respected. The post-holder should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors to the practice. Data Protection Under the Data Protection Act 1998: You must not at any time use the personal data held by the organisation for a purpose not described in the Register entry or disclose such data to a third party. If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act, then you must contact your Manager. Health & Safety Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974) to maintain a healthy and safe working environment for both staff and visitors. Employees also have a duty to observe obligation under the organisation safety policies, and to maintain awareness of safe practices and assessment of risk. Infection control All staff, collectively and individually, have a duty of care in following best practice in adherence to guidelines which is a fundamental requirement in underpinning the management of Infection, Prevention and Control. Safeguarding Children and Vulnerable Adults Safeguarding of individuals who come into contact with our services whether a child or young person, person with Learning Disabilities or an older or vulnerable adult, is the responsibility of all employees of the organisation in whatever capacity they are employed. Safeguarding Children The organisation adheres to the KCC Child Protection Procedures, and all employees have a duty of care and a responsibility to safeguard and promote the welfare of children.