Credit Controller
| Dyddiad hysbysebu: | 04 Mawrth 2026 |
|---|---|
| Cyflog: | £27,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Ebrill 2026 |
| Lleoliad: | CH62 4SQ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Bagnall & Morris (Waste Services) Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 1807 |
Crynodeb
Working hours: Monday to Friday; 08:30 – 17:00
The Role
Reporting into the Head of Transactional Services, the role of our Credit Controllers is ultimately to collect our cash in a timely manner whilst minimising our business to bad debts.
You will be expected to do this in a collaborative manner, working with all of our internal and external stakeholders to ensure that we deliver the highest level of customer service whilst achieving our targets.
Responsibilities:
Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms
Providing the highest level of customer service to internal and external customers
Dealing with a high volume of customers on the telephone
Maintaining customer records to ensure there are no delays in receipt of invoices/statements
Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried out
Processing card payments
Issuing electronic direct debit mandates and entering them onto our operating system
Issuing copy invoices to customers on an ad-hoc basis
Building a rapport with customers
Handling statement reconciliations and building WIP statements to ensure we communicate effectively with customers
Escalate any concerning issues to your immediate line manager, the Credit Control Team Leader
Managing any queries through our query management system
The Ideal Candidate
The ideal candidate will have at least 2 years experience within a credit control team dealing with a high volume of transactions. You will be tenacious, organised and always have customer service at the forefront of your mind.
You will be comfortable handling statement reconciliations and preferably have experience of transacting with customers via online portals such as ProActis, Tradex, Dwellant, etc.
You will be able to demonstrate experience a successful track record of achieving cash collection targets, reducing aged debt and minimising bad debts.
About You
ICM Level 3 - desirable
2 years credit control experience
Customer service experience - desirable
High level of written and oral communication
Strong Microsoft Excel skills
Conflict resolution
Assertive telephone manner
End to end credit control process
SAGE, SAGE CRM, AMCS, Credit Hound - desirable
The Role
Reporting into the Head of Transactional Services, the role of our Credit Controllers is ultimately to collect our cash in a timely manner whilst minimising our business to bad debts.
You will be expected to do this in a collaborative manner, working with all of our internal and external stakeholders to ensure that we deliver the highest level of customer service whilst achieving our targets.
Responsibilities:
Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms
Providing the highest level of customer service to internal and external customers
Dealing with a high volume of customers on the telephone
Maintaining customer records to ensure there are no delays in receipt of invoices/statements
Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried out
Processing card payments
Issuing electronic direct debit mandates and entering them onto our operating system
Issuing copy invoices to customers on an ad-hoc basis
Building a rapport with customers
Handling statement reconciliations and building WIP statements to ensure we communicate effectively with customers
Escalate any concerning issues to your immediate line manager, the Credit Control Team Leader
Managing any queries through our query management system
The Ideal Candidate
The ideal candidate will have at least 2 years experience within a credit control team dealing with a high volume of transactions. You will be tenacious, organised and always have customer service at the forefront of your mind.
You will be comfortable handling statement reconciliations and preferably have experience of transacting with customers via online portals such as ProActis, Tradex, Dwellant, etc.
You will be able to demonstrate experience a successful track record of achieving cash collection targets, reducing aged debt and minimising bad debts.
About You
ICM Level 3 - desirable
2 years credit control experience
Customer service experience - desirable
High level of written and oral communication
Strong Microsoft Excel skills
Conflict resolution
Assertive telephone manner
End to end credit control process
SAGE, SAGE CRM, AMCS, Credit Hound - desirable