ICT End User Services Engineer
| Dyddiad hysbysebu: | 03 Mawrth 2026 |
|---|---|
| Cyflog: | £33,699 i £38,220 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Grade 6, £33,699 up to £38,220 per annum pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Mawrth 2026 |
| Lleoliad: | Leicestershire, LE10 0FR |
| Cwmni: | Hinckley and Bosworth Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | ORG4772-R310 R321 |
Crynodeb
ICT End User Services Engineer (2 positions)
Grade 6, £33,699 up to £38,220 per annum pro rata
37 hours per week, full time, permanent
Do you want to play a pivotal role in enabling two district and borough councils to achieve their digital transformation ambitions?
We are looking to recruit talented End User Services Engineers who will support our user base to get the best out of the technology we use.
You will work with internal customers, suppliers and colleagues to deliver the highest-quality ICT Service Desk experience as well as delivering new technologies and ways of working to the organisation.
You will focus on delivering great customer service, excellent solutions as well as proactive maintenance to keep our technology estate in tip-top condition.
The ICT End User Services Engineer works exclusively with all technologies and devices that our customers use; therefore you will need to be able to confidently support the technologies we use:
• Desktop – Windows 11, Microsoft365, Teams, SharePoint, Citrix XenApp/XenDesktop
• Mobile - Android through our MDM (Intune)
• Microsoft Services – Exchange, SQL, SCCM/Microsoft Endpoint Configuration Manager (MECM), WSUS
• Active Directory and Windows administration tools
• Virtualisation technologies – VMware, Nutanix (Acropolis)
• Remote access systems such as TeamViewer
One position is based at Hinckley and Bosworth Borough Council and one at Melton Borough Council however each will require regular travel between each site of the extended Leicestershire ICT Partnership (LICTP).
Closing date: 15 March 2026
Interview dates: 25 - 27 March 2026
Hinckley & Bosworth ‐ A PLACE OF OPPORTUNITY
Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.
We welcome applications from all of the community.
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.
Grade 6, £33,699 up to £38,220 per annum pro rata
37 hours per week, full time, permanent
Do you want to play a pivotal role in enabling two district and borough councils to achieve their digital transformation ambitions?
We are looking to recruit talented End User Services Engineers who will support our user base to get the best out of the technology we use.
You will work with internal customers, suppliers and colleagues to deliver the highest-quality ICT Service Desk experience as well as delivering new technologies and ways of working to the organisation.
You will focus on delivering great customer service, excellent solutions as well as proactive maintenance to keep our technology estate in tip-top condition.
The ICT End User Services Engineer works exclusively with all technologies and devices that our customers use; therefore you will need to be able to confidently support the technologies we use:
• Desktop – Windows 11, Microsoft365, Teams, SharePoint, Citrix XenApp/XenDesktop
• Mobile - Android through our MDM (Intune)
• Microsoft Services – Exchange, SQL, SCCM/Microsoft Endpoint Configuration Manager (MECM), WSUS
• Active Directory and Windows administration tools
• Virtualisation technologies – VMware, Nutanix (Acropolis)
• Remote access systems such as TeamViewer
One position is based at Hinckley and Bosworth Borough Council and one at Melton Borough Council however each will require regular travel between each site of the extended Leicestershire ICT Partnership (LICTP).
Closing date: 15 March 2026
Interview dates: 25 - 27 March 2026
Hinckley & Bosworth ‐ A PLACE OF OPPORTUNITY
Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.
We welcome applications from all of the community.
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.