Dewislen

First Contact Medical Administrator

Manylion swydd
Dyddiad hysbysebu: 03 Mawrth 2026
Cyflog: £12.21 yr awr
Gwybodaeth ychwanegol am y cyflog: £12.21 an hour
Oriau: Llawn Amser
Dyddiad cau: 16 Mawrth 2026
Lleoliad: Kingston Upon Thames, KT2 6PG
Cwmni: NHS Jobs
Math o swydd: Parhaol
Cyfeirnod swydd: A2617-26-0002

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Crynodeb

Administration duties: scanning incoming post and patient communications Manage any admin requests through ANIMA (Triage system) such as medical letters and report requests. Assist with signposting patients to appropriate community or local services, alongside social prescribers. Action and follow death protocol procedure allowing a smooth process for families or close relatives. Manage incoming medical reports (medical record requests) from patients and third parties. Assist with and ensure patients participate in local or national screening programmes. Pro-actively ensure patients participate in vaccination opportunities such as flu, shingles, or childhood immunisations. Organise and prioritise own workload. Monitor tasks to ensure they are completed and care delivered through regular audit of the clinical system. Directly liaise with multi-agencies to coordinate care for patients. Support patients and carers; collect feedback on their experiences. Support the PCN practices to deliver on QOF, KPIs and locally commissioned enhanced services. Run 2WW audit RIP letters Email referrals Chase SCP (tasks from Pharm) Distribute and store deliveries of stock Process patient registration queries, including GP2GP and deductions Provide basic documentation to patients, such as statement of fact letters and medical record summaries Promote and process use of online services, including proxy services Respect and maintain privacy and dignity of patients; assure patient confidentiality at all times by documenting/adhering to patient consent requests

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