Project Assistant
| Dyddiad hysbysebu: | 03 Mawrth 2026 |
|---|---|
| Cyflog: | £25,947.00 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 11 Mawrth 2026 |
| Lleoliad: | Dorset, South West England |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Forward Carers CIC |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Purpose: The Forward Carers Project Assistant will support the Project Co-ordinator, Programme Manager and wider team to deliver the Dorset Carers Card programme helping with day-to-day tasks to ensure smooth and effective delivery of this service, community outreach and Carers ID card. You will also Support our Carer Friendly Wiltshire programme as required.
Job location: Home based with travel across Wiltshire, with some travel to Dorset and BCP. The nature of the role could require occasional regional and UK travel.
Key Responsibilities
Business and community relationships:
• Seek out and engage businesses and organisations to make an offer a Community Pledge of support, including to our Carers ID Card - Wellness Directory
• Build and maintain relationships with local communities to ensure unpaid Carers and professionals are aware of the Carer ID Card and that discounts and offers are meeting the needs of Carers
• Support identification of hidden Carers and signposting Carers for support
• Approach businesses in a wide range of ways, including door to door, digital and events
• Assist Programme Manager and partners to build Carer Friendly Communities including GP’s, PCN’s, and Hospitals
Stakeholder Engagement:
• Work closely with internal teams and external partners to ensure strong working relationships
• Enable and empower Carers and Young Carers to have a voice within the programme to provide their valuable feedback. This includes finding and supporting Volunteers Carer Ambassadors
• Represent Forward Carers at a wide range of events and meetings in a professional manner, including Carers week, Carers Rights day, and Young Carers Action Day
• Support Carers to access our Carers Card by helping with applications, this could be face to face, via emails or over the phone.
Reporting and Communication:
• Provide data to our internal reporting systems in an accurate and timely manner
• Respond to telephone and email enquiries, conveying accurate information promptly and appropriately
• Contribute innovative ways to identify hidden Carers and new business leads
• Contribute to the Carer Friendly Monthly Newsletter
• Deliver and support Carer Friendly Communities Discovery sessions for local partners, business and Carers ensuring a timely follow up on any leads and all actions
Administrative Support:
• Support the administration of customer surveys and other team communications
• Assisting in the preparation and distribution of materials and stationery required for events
• Preparing and providing Business welcome packs, certificates and any other admin required by project
• Updating internal CRM system (Salesforce) with project activities and impact
• Providing content for socials, newsletters and in print materials, as directed by the Programme Manager and Communications team.
This role requires driving, your own vehicle and fluent spoken English to effectively communicate with stakeholders.
You'll Thrive With:
• Local knowledge: You will be building successful B2B relationships. A sound understanding of Dorset rural and urban communities will help you in this role.
• Exceptional Skills: Possess good organisational and communication skills and ability to deliver present our offer to Carers, businesses and local communities. A passion for impacting positive change in the lives of unpaid Carers.
• Personal Strengths: Diplomacy, strong intrapersonal skills, and ability to negotiate. Self-discipline, and compassion defines your approach to work and life.
How to Apply?
To apply for the role of Carer Friendly Project Co-ordinator at Forward Carers, please submit your CV, a one-page covering letter, your preferred part-time hours and your response to the questions below.
Your covering letter should show your experience or your potential to learn skills, and passion for the role. Include specific examples that show your what will make you successful in B2B relationships, networking, and stakeholder engagement.
In addition, please answer the following questions and submit this with your application.
Pre-interview Questions (please respond to both question on a maximum of one page of A4)
1. Business Relationship Experience: This role involves approaching businesses, sole traders and organisations to secure a pledge of support (such as a discount or offer) for our Wellness Directory. Can you describe a time you identified and engaged potential businesses, how you approached them and what the outcome was?
2. Collaborative Stakeholder Engagement: A significant part of this role involves collaborating with unpaid Carers, stakeholders and external partners. Could you provide an example of a situation where you worked with a diverse group of stakeholders to support programme or projects goals?
If shortlisted and invited for an interview, we will use your responses to these pre-interview questions as a key part of the interview process. This approach will allow us to gain deeper insights into your experiences and how they align with the needs of our organisation.
Interviews will be held on Wednesday 18th March 2026. Please notify us at the point of application if you will require an alternative date. Thank you