Digital Service Assessor
| Dyddiad hysbysebu: | 03 Mawrth 2026 |
|---|---|
| Cyflog: | £44,447 i £46,547 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mawrth 2026 |
| Lleoliad: | LS2 7UA |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 449391/2 |
Crynodeb
If so, this job could be for you!
DWP Digital is transforming DWP’s services by unlocking the potential of leading-edge technologies and ways of working. With our partners, we’re focused on building and running innovative digital technology solutions that meet and respond to the changing needs and expectations of millions of people. We want to make it quicker, easier, and less costly for DWP’s customers to get the support they need.
DWP Digital offers uniquely challenging and fulfilling careers for people interested in using their skills to make a genuine difference to society. We’re part of the UK’s biggest government department, and along with 85,000 colleagues, we support 20 million people every day to help them to find work and save for their future. Few other organisations globally provide the same opportunity to apply next-generation digital technology on a massive scale to issues which touch the lives of so many.
As a Digital Service Assessor, you will ensure DWP services and those of its Arm’s Length Bodies, comply to the Government’s Service Standard for delivery of high-quality services aligned to Government spend controls.
You will undertake assessments for services, communicating outcomes and championing the Service Standard across DWP and Digital. You will play a key role as an ambassador of the Service Standard and actively contribute to a range of forums, meetings, networks, conferences and online communities to increase its eminence. Working as a Digital Service Assessor provides a great opportunity to:
- Enhance your personal development through studying for professional qualifications and by contributing to a range of collaboration forums, meetings, networks, conferences and online communities, both internally within DWP and more widely across government; and
- Build strategic relationships which enable you to influence both departmental and wider government strategy, particularly in relation to the design and delivery of quality services able to positively improve experience for citizen and internal users.
The Service Standard assurance function provides a great opportunity to ensure user needs are understood and appropriately reflected in the design and delivery of Government brilliant services. As a Digital Service Assessor, you will:
- Use evidence-based assessment methods and approaches to determine if services comply with the Service Standard.
- Communicate outcome of assessments enabling a range of stakeholders to understand how the Service Standard supports Government transformation, applies to their work and what they need to do to comply with it.
- Produce briefings/reports to track and report on the status of a service to proceed to the next lifecycle stage, actively contributing to key governance decisions.
- Provide advice, guidance, and training to digital colleagues about the Service Standard to develop capability.
- Actively build and maintain a diverse network of colleagues, collaborating in multidisciplinary teams to achieve objectives and provide expert input into Service Standard Assessments.
Digital Service Assessors may also be required to line manage Associate Service Assessors.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd