Dewislen

Customer Advisor

Manylion swydd
Dyddiad hysbysebu: 02 Mawrth 2026
Cyflog: £12.21 i £13.27 yr awr
Oriau: Llawn Amser
Dyddiad cau: 01 Ebrill 2026
Lleoliad: LL16
Gweithio o bell: Ar y safle yn unig
Cwmni: Supertemps Limited
Math o swydd: Dros dro
Cyfeirnod swydd: 9877-1293

Gwneud cais am y swydd hon

Crynodeb

Looking for a role where you can truly make a difference to customers and be at the heart of a busy, supportive team? This is a fantastic opportunity to join a well-established company in Denbigh as a Customer Care Adviser within their Aftersales Department.

In this varied and fast-paced role, you’ll play a key part in delivering excellent aftersales service and ensuring customers feel supported from start to finish.

In the Customer Care Adviser role, you will be:

    • Planning and coordinating service calls efficiently
    • Managing customer care queries and resolving issues proactively
    • Handling customer complaints from initial contact through to amicable resolution
    • Responding to customer correspondence and maintaining accurate records

    To be successful in the Customer Care Adviser role, you will need:

      • Previous experience handling customer queries in a busy environment
      • A calm, organised approach, especially during demanding periods
      • Excellent listening skills and a gentle, professional telephone manner
      • The ability to identify potential customer vulnerabilities and respond ethically
      • Strong decision-making skills and the confidence to think on your feet
      • Excellent IT skills and a reliable, team-focused work ethic

      This is a full-time, permanent position, working Monday to Friday (hours discussed at interview), based in Denbigh. The role offers £13.27 per hour.

      If delivering outstanding customer care matters to you, this could be the perfect next step in your career. Apply today.

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      Hyderus o ran Anabledd
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      Gwneud cais am y swydd hon