Customer Service Representative
| Dyddiad hysbysebu: | 02 Mawrth 2026 |
|---|---|
| Cyflog: | £15 i £18 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Ebrill 2026 |
| Lleoliad: | London, UK |
| Gweithio o bell: | Yn gyfan gwbl o bell |
| Cwmni: | TRINITY LABAN CONSERVATOIRE OF MUSIC AND DANCE |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
About the Role
We are seeking a proactive and professional Customer Service Representative to support prospective students, current students, and external stakeholders. This fully remote role offers both full-time and part-time opportunities within a collaborative and mission-driven environment.
Key Responsibilities
Respond to enquiries via email, phone, and online platforms
Provide accurate information regarding programmes, admissions, and student services
Support applicants throughout the admissions journey
Maintain accurate records within internal systems
Escalate complex cases to relevant departments
Assist with virtual events and online engagement activities
Employment Options
Full-Time: Structured working hours with long-term progression opportunities
Part-Time: Flexible hours suitable for students or professionals seeking reduced hours
What We Offer
Fully remote working arrangement
Competitive salary
Professional development opportunities
Supportive and inclusive team culture
Certificate of Sponsorship (COS) support available after successful completion of the probation period
Requirements
Previous experience in customer service, admissions, or student support preferred
Excellent communication skills, both written and verbal
Strong organisational and problem-solving skills
Ability to work independently in a remote setting
Right to work in the UK or eligibility for sponsorship
We are seeking a proactive and professional Customer Service Representative to support prospective students, current students, and external stakeholders. This fully remote role offers both full-time and part-time opportunities within a collaborative and mission-driven environment.
Key Responsibilities
Respond to enquiries via email, phone, and online platforms
Provide accurate information regarding programmes, admissions, and student services
Support applicants throughout the admissions journey
Maintain accurate records within internal systems
Escalate complex cases to relevant departments
Assist with virtual events and online engagement activities
Employment Options
Full-Time: Structured working hours with long-term progression opportunities
Part-Time: Flexible hours suitable for students or professionals seeking reduced hours
What We Offer
Fully remote working arrangement
Competitive salary
Professional development opportunities
Supportive and inclusive team culture
Certificate of Sponsorship (COS) support available after successful completion of the probation period
Requirements
Previous experience in customer service, admissions, or student support preferred
Excellent communication skills, both written and verbal
Strong organisational and problem-solving skills
Ability to work independently in a remote setting
Right to work in the UK or eligibility for sponsorship