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Candidate Experience Coordinator

Job details
Posting date: 02 March 2026
Salary: Not specified
Additional salary information: £26500-26500 per annum
Hours: Full time
Closing date: 09 March 2026
Location: Solihull, B91 3QJ
Company: Serco Limited
Job type: Permanent
Job reference: 308180-44006535

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Summary

Serco Limited
Location: Remote / SolihullSalary: £26,500 per annumType: Perm, Full-Time
- 37.5hrs pwAre you confident, organised and comfortable working at pace? Do you enjoy meeting people from all walks of life and playing a key role in fair, consistent hiring decisions? We’re looking for a Candidate Experience Coordinator to support high-volume recruitment across our Justice & Immigration division, primarily within PECS (Prisoner Escort & Custody Services).This role sits at the heart of the recruitment journey, screening applications, conducting structured interviews and managing candidates from application to offer stage, ensuring every candidate receives a professional, respectful and engaging experience throughout.This is a largely home-based role, offering flexibility and autonomy, with occasional travel required to recruitment events, assessment activity or office meetings as needed.What you’ll be doing
- Screening high volumes of applications and identifying quality talent
- Conducting structured, competency-based interviews
- Making fair, evidence-based hiring decisions
- Managing your own portfolio of live requisitions
- Maintaining accurate records across Phenom and internal systems
- Flexibility and willingness to learn different contracts, sectors and role profiles
What we’re looking for
- Experience in high volume recruitment coordination, interviewing or HR administration
- Confidence using structured interview and scoring frameworks
- Strong organisation and time management skills
- Ability to manage multiple priorities in a fast-paced, high-volume environment
- Clear and professional communication skills
- A proactive mindset with genuine ownership of your workload
- Resilience and adaptability
Why join us?
- Salary £26,500 per annum
- Yearly salary reviews
- Pension scheme
- 25 days annual leave plus bank holidays
- Employee assistance and wellbeing support
- Development opportunities within Talent Acquisition and wider Serco
- Retail, travel and lifestyle discounts
- Flexible, primarily home-based working
This is an opportunity to build real experience in volume recruitment while working in a supportive, high-performing team where accountability and candidate care go hand in hand.If you’re motivated, organised and ready to take ownership in a fast-moving environment, we’d love to hear from you. Apply now!

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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