Admin Coordinator
| Dyddiad hysbysebu: | 16 Chwefror 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Mawrth 2026 |
| Lleoliad: | B37 7YN |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 152472 |
Crynodeb
Admin Coordinator
Contract: Key Account Network
Location: Birmingham, B37 7YN
Hours of work: 40
Contract Type: Fixed Term Contract (6 months)
We are seeking an Admin Coordinator to support the Compliance & Certification function, working closely with the Compliance & Certification Team Leader and/or Service Delivery Manager.
This role is focused on ensuring technical accuracy and maintaining quality control across all operational delivery streams, including Reactive, PPM and Remedial activities within a crucial government contract.
Job Description
We are looking for someone who can confidently review and manage compliance documentation, monitor statutory certification, and coordinate remedial activities to maintain a compliant estate.
The successful candidate will be detail-driven, proactive, and able to work collaboratively across multiple teams to support effective service delivery.
Key Responsibilities
Review and provide supporting documentation across all operational delivery streams (Reactive / PPM / Remedial).
Monitor compliance documentation, including statutory certification, recording compliance levels and identifying gaps.
Identify essential remedial actions required to maintain compliant status.
Track and assign remedial activities, ensuring timely follow-up and resolution.
Act as a liaison between Compliance Analysts/teams and field engineering service delivery teams.
Maintain comprehensive records of all activities and communications for each request.
Produce periodic and ad-hoc reports as required for performance measurement and service improvement.
Carry out regular quality audits to ensure internal and client processes are followed.
Professional and Personal Competencies/Qualifications
Strong proficiency in Microsoft Office (Outlook, Excel, Word) and confident using laptops/computers.
Ability to work independently or as part of a team, with strong attention to detail.
Proactive approach to improving service delivery and supporting colleagues.
Excellent timekeeping and ability to manage workload effectively.
Ability to build strong internal and external working relationships.
Commitment to managing own health and safety and working within organisational processes.
Background in administration or CAFM systems is beneficial (training provided for internal systems).
Understanding of FM terminology (e.g., PPMs, Reactive jobs) is advantageous.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Key Account Network
Location: Birmingham, B37 7YN
Hours of work: 40
Contract Type: Fixed Term Contract (6 months)
We are seeking an Admin Coordinator to support the Compliance & Certification function, working closely with the Compliance & Certification Team Leader and/or Service Delivery Manager.
This role is focused on ensuring technical accuracy and maintaining quality control across all operational delivery streams, including Reactive, PPM and Remedial activities within a crucial government contract.
Job Description
We are looking for someone who can confidently review and manage compliance documentation, monitor statutory certification, and coordinate remedial activities to maintain a compliant estate.
The successful candidate will be detail-driven, proactive, and able to work collaboratively across multiple teams to support effective service delivery.
Key Responsibilities
Review and provide supporting documentation across all operational delivery streams (Reactive / PPM / Remedial).
Monitor compliance documentation, including statutory certification, recording compliance levels and identifying gaps.
Identify essential remedial actions required to maintain compliant status.
Track and assign remedial activities, ensuring timely follow-up and resolution.
Act as a liaison between Compliance Analysts/teams and field engineering service delivery teams.
Maintain comprehensive records of all activities and communications for each request.
Produce periodic and ad-hoc reports as required for performance measurement and service improvement.
Carry out regular quality audits to ensure internal and client processes are followed.
Professional and Personal Competencies/Qualifications
Strong proficiency in Microsoft Office (Outlook, Excel, Word) and confident using laptops/computers.
Ability to work independently or as part of a team, with strong attention to detail.
Proactive approach to improving service delivery and supporting colleagues.
Excellent timekeeping and ability to manage workload effectively.
Ability to build strong internal and external working relationships.
Commitment to managing own health and safety and working within organisational processes.
Background in administration or CAFM systems is beneficial (training provided for internal systems).
Understanding of FM terminology (e.g., PPMs, Reactive jobs) is advantageous.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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