Private Psychiatric Clinic Secretary / Administrator
| Dyddiad hysbysebu: | 27 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Mehefin 2026 |
| Lleoliad: | London, E12 5AF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0483-26-0003 |
Crynodeb
Patient & Service Support Act as a first point of contact for patients via telephone and email. Manage appointment bookings, cancellations, and rescheduling. Respond to patient enquiries promptly and professionally. Support patients through their care pathway with clear, compassionate communication. Administrative & Operational Duties Maintain accurate and up-to-date patient records in line with data protection requirements. Process referrals, registrations, and onboarding documentation. Prepare and distribute clinic correspondence, reports, and appointment confirmations. Support clinicians with administrative tasks to ensure clinics run efficiently. Clinical Coordination Liaise with clinicians regarding schedules, availability, and clinic changes. Ensure clinicians have required documentation prior to appointments. Track clinical activity and escalate issues that may impact service delivery. Compliance & Governance Adhere to confidentiality, GDPR, and clinical governance standards. Support audit processes and quality assurance activities as required. Follow clinic policies, procedures, and safeguarding protocols. Financial & Practice Support (as applicable) Process invoices, payments, and receipts. Manage private patient billing queries. Support insurance or third-party payment processes where relevant. Team & Communication Work collaboratively with the administrative team, clinicians, and management. Escalate concerns or service issues appropriately. Contribute to continuous service improvement.