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Business Administrator

Job details
Posting date: 26 February 2026
Salary: £28,260 per year
Additional salary information: Competitive
Hours: Full time
Closing date: 27 March 2026
Location: West Bromwich, B70 0HD
Company: Cygnet
Job type: Permanent
Job reference: JR1391

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Summary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are currently looking to hire an experienced Business Administrator to join our West Midlands Bank Pool Team.

The successful candidate will work 42 hours per week, from 09:00 to 17:00, Monday to Friday.

Working closely with the Bank Pool Manager, you will play a key role in ensuring that all administrative processes run smoothly and efficiently across the service.

This role requires excellent coordination and communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast‑paced environment.

Key Responsibilities:

  • Act as a central point of contact for bank staff queries and liaise with payroll to ensure smooth processing

  • Maintain and update payroll records

  • Ensure accurate data entry and timely submission of payroll information

  • Support the processing of timesheets and resolve any discrepancies

  • Maintain accurate and up-to-date staff records and compliance documentation

  • Support onboarding processes, including right-to-work checks and documentation

  • Provide administrative support to the Bank Pool Manager

Why Cygnet? We’ll offer you…

  • Salary: £28,260 Per Year

  • Expert supervision & support

  • NHS and Cygnet Discounts

  • Pension scheme

  • Free Meal on Shift

About You:

  • Previous administrative experience

  • Strong attention to detail and a high level of accuracy

  • Confident using computer systems and digital tools

  • Good understanding of confidentiality and data protection

  • Excellent communication skills and a professional manner

  • Able to manage multiple tasks and meet deadlines

  • Approachable, supportive and confident when dealing with staff queries

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

What next?

If you care about making a difference – we want to talk to you.

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Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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