Education Welfare Officer
| Posting date: | 26 February 2026 |
|---|---|
| Salary: | £24,000 per year |
| Hours: | Full time |
| Closing date: | 23 March 2026 |
| Location: | South London |
| Remote working: | On-site only |
| Company: | Acorn Care and Education |
| Job type: | Permanent |
| Job reference: | 304913FAJ |
Summary
At OFG, we work smarter so you can spend more time doing what makes you happy!
In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.
Job Title: Education Welfare Officer
Location: Home based | Hybrid travel to sites when required
Hours: 30 hours per week | 4 days per week
Salary: £24,000 per annum (dependent on experience)
Contract: Permanent | Part time, Term time only
UK applicants only | No sponsorship
At Outcomes First Group, we’re reimagining work/life balance. As part of our 4-Day Working Week trial (4DWW), you’ll work fewer hours for the same pay*, in a culture recognised six years running as a ‘Great Place to Work’.
We’re the UK’s largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity
About Us
WPA Education Welfare Services is a specialist division within Momenta, part of the Outcomes First Group (OFG) – the UK’s leading provider of specialist education and care services.
At Outcomes First Group, we believe every child can thrive when given the right environment for success. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised support and opportunity. Our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.
WPA provides expert Education Welfare and attendance solutions to schools, academies, and local authorities across the UK. Our teams work directly with families and educational settings to ensure children access their education safely, consistently, and with the support they need to succeed.
About the Role
WPA is seeking dedicated Education Welfare Officers (EWOs) to support schools and families across London and the South East. This vital role focuses on improving school attendance, safeguarding children, and helping families overcome barriers to education.
As an EWO, you will work in partnership with schools, parents, pupils and external agencies to identify attendance concerns, implement targeted interventions, and support families in re-establishing positive routines. This is an excellent development opportunity for Teaching Assistants, Pastoral Staff, Behaviour Mentors or Family Support Workers looking to progress into attendance, safeguarding or social care pathways.
Key Responsibilities:
Attendance & Casework
Manage attendance cases, focusing on persistent absence and early intervention
Conduct home visits to understand family circumstances
Develop personalised support and intervention plans
Advise schools on attendance processes, statutory responsibilities and best practice
Safeguarding & Welfare
Identify and escalate safeguarding concerns in line with WPA, Momenta, OFG and local procedures
Contribute to risk assessments and multi-agency meetings
Maintain accurate, compliant case records and reports
School Partnership & Reporting
Build strong relationships with Headteachers, SENCOs and attendance leads
Deliver attendance reviews, action plans and data analysis to SLT
Produce professional reports for schools, families and Local Authorities
You will represent WPA and Momenta professionally across partner schools, manage your caseload independently, and work flexibly across a range of communities.
Experience, Skills & Qualifications
Essential:
Experience supporting children, young people or families
Strong communication and report-writing skills
Confident IT user (Word, Excel, case systems)
Understanding of safeguarding and attendance barriers
Full UK driving licence and access to a car
Desirable:
Experience in attendance, pastoral, behaviour or family support roles
Knowledge of attendance legislation and statutory guidance
Multi-agency, home visiting or mediation experience
Why Join Us?
Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales.
Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.
By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion.
Benefits
Life Assurance
Pension scheme with flexible contribution options
“Your Wellbeing Matters” – mental and physical health support
Family Growth Support, including enhanced maternity and paternity leave
Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more
We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
In 2025, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running.
Job Title: Education Welfare Officer
Location: Home based | Hybrid travel to sites when required
Hours: 30 hours per week | 4 days per week
Salary: £24,000 per annum (dependent on experience)
Contract: Permanent | Part time, Term time only
UK applicants only | No sponsorship
At Outcomes First Group, we’re reimagining work/life balance. As part of our 4-Day Working Week trial (4DWW), you’ll work fewer hours for the same pay*, in a culture recognised six years running as a ‘Great Place to Work’.
We’re the UK’s largest independent provider of high-quality special needs education, empowering every child to thrive through personalised learning and opportunity
About Us
WPA Education Welfare Services is a specialist division within Momenta, part of the Outcomes First Group (OFG) – the UK’s leading provider of specialist education and care services.
At Outcomes First Group, we believe every child can thrive when given the right environment for success. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised support and opportunity. Our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.
WPA provides expert Education Welfare and attendance solutions to schools, academies, and local authorities across the UK. Our teams work directly with families and educational settings to ensure children access their education safely, consistently, and with the support they need to succeed.
About the Role
WPA is seeking dedicated Education Welfare Officers (EWOs) to support schools and families across London and the South East. This vital role focuses on improving school attendance, safeguarding children, and helping families overcome barriers to education.
As an EWO, you will work in partnership with schools, parents, pupils and external agencies to identify attendance concerns, implement targeted interventions, and support families in re-establishing positive routines. This is an excellent development opportunity for Teaching Assistants, Pastoral Staff, Behaviour Mentors or Family Support Workers looking to progress into attendance, safeguarding or social care pathways.
Key Responsibilities:
Attendance & Casework
Manage attendance cases, focusing on persistent absence and early intervention
Conduct home visits to understand family circumstances
Develop personalised support and intervention plans
Advise schools on attendance processes, statutory responsibilities and best practice
Safeguarding & Welfare
Identify and escalate safeguarding concerns in line with WPA, Momenta, OFG and local procedures
Contribute to risk assessments and multi-agency meetings
Maintain accurate, compliant case records and reports
School Partnership & Reporting
Build strong relationships with Headteachers, SENCOs and attendance leads
Deliver attendance reviews, action plans and data analysis to SLT
Produce professional reports for schools, families and Local Authorities
You will represent WPA and Momenta professionally across partner schools, manage your caseload independently, and work flexibly across a range of communities.
Experience, Skills & Qualifications
Essential:
Experience supporting children, young people or families
Strong communication and report-writing skills
Confident IT user (Word, Excel, case systems)
Understanding of safeguarding and attendance barriers
Full UK driving licence and access to a car
Desirable:
Experience in attendance, pastoral, behaviour or family support roles
Knowledge of attendance legislation and statutory guidance
Multi-agency, home visiting or mediation experience
Why Join Us?
Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales.
Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.
By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion.
Benefits
Life Assurance
Pension scheme with flexible contribution options
“Your Wellbeing Matters” – mental and physical health support
Family Growth Support, including enhanced maternity and paternity leave
Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more
We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.