Commercial Claims Handler
| Posting date: | 25 February 2026 |
|---|---|
| Salary: | £25,000 to £35,000 per year |
| Additional salary information: | Benefits package |
| Hours: | Full time |
| Closing date: | 27 March 2026 |
| Location: | Beech, Midlands, ST4 4FB |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | IPS Group Limited |
| Job type: | Permanent |
| Job reference: | 59282047 |
Summary
Days in office – 3 days a week
Salary - £25,000 - £35,000
IPS Group are working with a well-established insurance Brokerage in Stoke-on-Trent that is looking to strengthen their Claims team by bringing in a cross class Commercial Claims Handler.
In this role you will be dealing with a varied mix of Commercial claims. Mostly Haulage Motor trade but could also be anything from Liability and Property claims to something different.
This is a fast-paced environment that requires strong attention to detail. You will be managing a caseload as well as preparing claims analysis reports and leading some client meetings both virtually and face to face.There is also an expectation to help with training, mentoring and the development of both new and existing staff.
The ideal person for this role will have Commercial claims experience but are open to One specific area of claims.
Broking experience with face-to-face interaction with clients, adjusters, insurers and solicitors would also be advantageous, but not essential.
Proud member of the Disability Confident employer scheme