Customer Service/Business Admin Apprentice – Bowel Screening/Endoscopy
| Dyddiad hysbysebu: | 25 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £15,739 p.a. pro rata, National Minimum Wage after 12 months in post |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mawrth 2026 |
| Lleoliad: | Cambridge, CB2 0QQ |
| Cwmni: | Cambridge University Hospitals NHS Foundation Trust |
| Math o swydd: | Prentisiaeth |
| Cyfeirnod swydd: | 7820597/180-A-CVA517 |
Crynodeb
A Vacancy at Cambridge University Hospitals NHS Foundation Trust.
Customer Service/Business Admin Apprentice – Bowel Cancer Screening/Endoscopy
Would you like to be paid while you develop your administration skills and gain a qualification whilst working in an NHS setting? If so, this might be just what you are looking for.
We are delighted to offer an apprenticeship in the Bowel Cancer Screening Administration Teamfor aCustomer Service / Business Admin Apprentice. The department is part of a division thatcares for patients with upper or lower gastro-intestinal digestive diseases and works closely with the Endoscopy Department.
We are looking for a positive, friendly individual with acaring attitude and a commitment to supporting the Trust’s Values, Together - Safe, Kind, Excellent. You will bereliable and hardworking with a desire to learn from the experiences you will gain during your apprenticeship which will enable you to progress and develop further in your career.
You will be providing administration support within theBowel Cancer Screening Programmeoffice and theEndoscopy Departmentwith duties which include booking appointments, maintaining medical records, communicating with internal and external colleagues and patients via email, telephone and face to face and general administration duties. The ideal candidate will be highly motivated and enthusiastic with strong organisational skills and have a desire to deliver excellent customer service within their role.
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by theCare Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study aCustomer Service Practitioner/Business Admin Level 2 Apprenticeship. It is ideal if this type of role is new to you, where you can learn and build new skills. You will need to haveminimum GCSE Grade 3/D or Functional Skills Level 1 or above in Maths and English.You will be enthusiastic, have a positive work ethic, be keen to learn and able to work in a team. You will receive support to gain a wide range of experience and skills, supervision and mentoring.
The contract length is for18 monthsand the apprenticeship salary on commencement is£15,739; after 12 months in post this will increase to the National Minimum Wage (depending upon your age). The Trust is proud of its values ofTogether – Safe, Kind and Excellentand looks to provide its staff with support, training and progression opportunities; towards the end of your apprenticeship contract you will be supported by the Apprenticeship Team to applyfor permanent employment. We have a high percentage of previous apprentices who have successfully gained further employment within the Trust with opportunities to gain higher qualifications.
There is no upper age limit on joining us as an apprentice.
Interview date – 26/03/2026
We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our websitehttp://bit.ly/3Akstsm
NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre-settled or settled status and have been a UK resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.
This advert closes on Wednesday 11 Mar 2026
Customer Service/Business Admin Apprentice – Bowel Cancer Screening/Endoscopy
Would you like to be paid while you develop your administration skills and gain a qualification whilst working in an NHS setting? If so, this might be just what you are looking for.
We are delighted to offer an apprenticeship in the Bowel Cancer Screening Administration Teamfor aCustomer Service / Business Admin Apprentice. The department is part of a division thatcares for patients with upper or lower gastro-intestinal digestive diseases and works closely with the Endoscopy Department.
We are looking for a positive, friendly individual with acaring attitude and a commitment to supporting the Trust’s Values, Together - Safe, Kind, Excellent. You will bereliable and hardworking with a desire to learn from the experiences you will gain during your apprenticeship which will enable you to progress and develop further in your career.
You will be providing administration support within theBowel Cancer Screening Programmeoffice and theEndoscopy Departmentwith duties which include booking appointments, maintaining medical records, communicating with internal and external colleagues and patients via email, telephone and face to face and general administration duties. The ideal candidate will be highly motivated and enthusiastic with strong organisational skills and have a desire to deliver excellent customer service within their role.
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by theCare Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together- safe, kind, excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study aCustomer Service Practitioner/Business Admin Level 2 Apprenticeship. It is ideal if this type of role is new to you, where you can learn and build new skills. You will need to haveminimum GCSE Grade 3/D or Functional Skills Level 1 or above in Maths and English.You will be enthusiastic, have a positive work ethic, be keen to learn and able to work in a team. You will receive support to gain a wide range of experience and skills, supervision and mentoring.
The contract length is for18 monthsand the apprenticeship salary on commencement is£15,739; after 12 months in post this will increase to the National Minimum Wage (depending upon your age). The Trust is proud of its values ofTogether – Safe, Kind and Excellentand looks to provide its staff with support, training and progression opportunities; towards the end of your apprenticeship contract you will be supported by the Apprenticeship Team to applyfor permanent employment. We have a high percentage of previous apprentices who have successfully gained further employment within the Trust with opportunities to gain higher qualifications.
There is no upper age limit on joining us as an apprentice.
Interview date – 26/03/2026
We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our websitehttp://bit.ly/3Akstsm
NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre-settled or settled status and have been a UK resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.
This advert closes on Wednesday 11 Mar 2026