HR Advisor
| Posting date: | 25 February 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 27 March 2026 |
| Location: | Bedford, MK40 1SU |
| Company: | Reed Talent Solutions |
| Job type: | Permanent |
| Job reference: | MaPS01083-358790 |
Summary
Role Overview
Join us at the Money and Pensions Service (MaPS) as a HR Advisor, you will provide high quality HR advice, casework support and policy guidance across the organisation’s support services functions. Working closely with the HR Manager – Enabling Services, this role manages day to day HR queries, supports projects, contributes to policy reviews, and helps ensure consistent, fair and compliant HR practice across the directorate.
Key Responsibilities:
HR Advisory Support for Support Services
- Provide timely, accurate advice to managers and employees on HR matters including performance, absence, conduct, grievances, probation, and general employment queries.
- Guide managers in interpreting and applying HR policies and procedures.
- Support and coach managers informally.
- Attend meetings and hearings as HR support.
Casework & Workload Management
- Manage a varied caseload with appropriate escalation.
- Prepare documentation including letters, meeting packs, and reports.
- Track casework themes.
HR Projects
- Contribute to HR projects including organisational change and process improvement.
- Support development and monitoring of project plans.
Policy & Compliance
- Assist with scheduled policy reviews.
- Support policy communication and implementation.
£45,000 per annum
Bedford
18 Month Fixed Term Contract
Hybrid Working
Role Overview
Join us at the Money and Pensions Service (MaPS) as a HR Advisor, you will provide high quality HR advice, casework support and policy guidance across the organisation’s support services functions. Working closely with the HR Manager – Enabling Services, this role manages day to day HR queries, supports projects, contributes to policy reviews, and helps ensure consistent, fair and compliant HR practice across the directorate.
Key Responsibilities:
HR Advisory Support for Support Services
• Provide timely, accurate advice to managers and employees on HR matters including performance, absence, conduct, grievances, probation, and general employment queries.
• Guide managers in interpreting and applying HR policies and procedures.
• Support and coach managers informally.
• Attend meetings and hearings as HR support.
Casework & Workload Management
• Manage a varied caseload with appropriate escalation.
• Prepare documentation including letters, meeting packs, and reports.
• Track casework themes.
HR Projects
• Contribute to HR projects including organisational change and process improvement.
• Support development and monitoring of project plans.
Policy & Compliance
• Assist with scheduled policy reviews.
• Support policy communication and implementation.
HR Reporting & Record Keeping
• Maintain accurate HR records.
• Produce routine and ad hoc HR data reports.
Continuous Improvement & Team Collaboration
• Identify opportunities to improve HR processes.
• Contribute to manager toolkits and guidance.
• Work collaboratively with HR colleagues.
You will need to demonstrate the following experience;
Qualifications
• CIPD Level 3 essential; Level 5 desirable.
Experience
• Experience in HR advisory or HR Assistant roles.
• Experience managing HR casework.
• Experience interpreting HR policies.
• Experience producing HR reports.
Knowledge
• Understanding of UK employment law and HR best practice.
• Knowledge of HR processes.
• Awareness of GDPR and record keeping standards.
Competencies
• Excellent communication skills.
• Strong organisational skills.
• Analytical skills.
• Resilience and emotional intelligence.
• Collaborative approach.
• Commitment to professional development.
About Us
The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.
At the heart of the Money and Pensions Service are our values – caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We’re not only looking for the best people to come and work for us, but we need people who align themselves with our values:
- Caring
We care about our colleagues and the people whose lives we are here to transform. - Connecting
We will transform lives through our ability to make positive connections. - Transforming
We are committed to transforming lives and making a positive societal impact.
By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to “bring their whole selves to work.”
Our colleague and ally networks encompass LGBTQ+, neurodiversity, women’s health, men’s health, ethnicity, and diversity.
What We Offer
- Generous Annual Leave – 30 days plus Bank Holidays
- Pension scheme – contributions matched 2 to 1 (up to 10% of your salary)
- Interest-free loan for season tickets for buses and trains
- Cycle to work Scheme
- Subsidised eye tests & flu jabs
- Life assurance scheme
- Give as you earn scheme
- Employee assistance programme (EAP)
- PAM Assist and PAM Life scheme (Wellbeing)
- Enhanced family and sick pay
- Paid volunteering (2 days a year)
- Recognition Scheme
- Discounts portal to numerous retailers
Flexible Working
At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per month. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Career Development
In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.
Reserve List
If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.
Application Process
The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website.
Step 1: Submit Your Application
Open: 25/02/2026 | Deadline: 11/03/2026
To apply, please submit the following document:
- Your most up-to-date CV
Between 25/02/2026 – 13/03/2026
If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:
- Discuss your experience in more detail
- Learn more about the role and our organisation
- Ask any questions you may have
Hosted on 24/03/2206 & 26/03/2026
Successful candidates from the telephone interview will be invited to attend a remote interview over Microsoft Teams. This stage will include:
- A presentation /task
- A series of competency-based interview questions
Job Reference: MaPS01083
Close Date: 11/03/2026