Assistant Facilities Manager
| Dyddiad hysbysebu: | 25 Chwefror 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mawrth 2026 |
| Lleoliad: | RG1 8DQ |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 151955 |
Crynodeb
Assistant Facilities Manager
Contract: Government
Location: Reading, RG1 8DQ
Hours of work: 40
Contract Type: Permanent
We are seeking an Assistant Facilities Manager to support the safe, compliant and effective delivery of facility services across a government contract.
This role plays a key part in ensuring our workplaces operate to the highest standards, contributing directly to a positive experience for our customers and colleagues on site.
Job Description
We are looking for an individual with strong supervisory skills who can confidently lead Placemakers across a regional area, while working in close partnership with the Regional Facilities Manager.
The successful candidate will support service excellence, maintain operational compliance, and ensure our facility teams remain well-trained, well-organised and commercially focused.
Key Responsibilities
Supervise and line manage site-based Placemakers across a defined regional area.
Deliver service standards, agreed outcomes and contract performance targets.
Support the Regional Facilities Manager with operational oversight and service excellence.
Manage rostering for Engineering, Cleaning and facility Placemakers, ensuring sites are fully staffed and absences are covered.
Ensure completion, upkeep and timely review of documents including audits, COSHH, H&S and SOPs.
Ensure effective recruitment, training and development of frontline Placemakers.
Record all customer queries and complaints through the appropriate procedure.
Control costs responsibly, including materials, consumables, payroll and agency labour usage.
Professional and Personal Competencies/Qualifications
Supervisory experience in facility, engineering or cleaning services environments.
Strong organisational capability and the ability to work independently while following managerial guidance.
Understanding of how service performance contributes to contract success.
Ability to manage operational performance to achieve desired outcomes.
Experience reviewing service levels and identifying improvement opportunities.
Resilient, proactive problem-solver with strong communication skills.
Ability to monitor and review team performance to ensure goals and targets are met.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Government
Location: Reading, RG1 8DQ
Hours of work: 40
Contract Type: Permanent
We are seeking an Assistant Facilities Manager to support the safe, compliant and effective delivery of facility services across a government contract.
This role plays a key part in ensuring our workplaces operate to the highest standards, contributing directly to a positive experience for our customers and colleagues on site.
Job Description
We are looking for an individual with strong supervisory skills who can confidently lead Placemakers across a regional area, while working in close partnership with the Regional Facilities Manager.
The successful candidate will support service excellence, maintain operational compliance, and ensure our facility teams remain well-trained, well-organised and commercially focused.
Key Responsibilities
Supervise and line manage site-based Placemakers across a defined regional area.
Deliver service standards, agreed outcomes and contract performance targets.
Support the Regional Facilities Manager with operational oversight and service excellence.
Manage rostering for Engineering, Cleaning and facility Placemakers, ensuring sites are fully staffed and absences are covered.
Ensure completion, upkeep and timely review of documents including audits, COSHH, H&S and SOPs.
Ensure effective recruitment, training and development of frontline Placemakers.
Record all customer queries and complaints through the appropriate procedure.
Control costs responsibly, including materials, consumables, payroll and agency labour usage.
Professional and Personal Competencies/Qualifications
Supervisory experience in facility, engineering or cleaning services environments.
Strong organisational capability and the ability to work independently while following managerial guidance.
Understanding of how service performance contributes to contract success.
Ability to manage operational performance to achieve desired outcomes.
Experience reviewing service levels and identifying improvement opportunities.
Resilient, proactive problem-solver with strong communication skills.
Ability to monitor and review team performance to ensure goals and targets are met.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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