Tenancy Support Coach
| Dyddiad hysbysebu: | 25 Chwefror 2026 |
|---|---|
| Cyflog: | £31,878.00 i £33,555.00 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Mawrth 2026 |
| Lleoliad: | CF15 7NE |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Cadwyn Housing Association |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
An exciting opportunity has arisen to join an award winning and innovative housing association and our tenant focused Housing Team. We are looking for two proactive and customer focused individuals to provide empowering, trauma informed and holistic support to tenants across the Cadarn Group which focuses on the unique needs and circumstances of each tenant.
About Us
The Cadarn Housing Group is the parent company with Cadwyn Housing Association, Newydd Housing Association, Newydd Maintenance Limited, Living Quarters (Lettings and Sales) Wales Ltd, and Igneous as subsidiaries.
Cadarn Housing Group is the parent of the Group and provides oversight and support services role. Newydd Housing Association is a charitable housing association, that offers nearly 3,000 affordable homes for rent and sale to people where need is at its greatest in Mid and South Wales, working in several local authority areas. Cadwyn Housing Association owns and manages 3,000 homes for affordable rent and low-cost home ownership as well as a range of community regeneration initiatives.
About the role
The Tenancy Support Coach’s role is to empower Cadarn’s tenants to achieve their full potential, leading to sustained tenancies, improved quality of life, greater independence, enhanced well-being and fostering a positive relationship with Cadarn throughout their tenancy. The postholder will be identifying support needs of tenants, developing Person Centred Support Plans, working with multi agencies and facilitating methods to promote successful outcomes for tenants.
Key to the role is building and developing relationships, creating tailored support plans that address the specific needs, goals and aspirations of all applicable tenants alongside risk assessing.
About you
The role requires significant experience of working with tenants with complex needs. You will have advanced extensive knowledge of support needs faced by tenants, along with an understanding of safeguarding, Psychologically informed environments and Housing Legislation. Knowledge of the benefit system, including welfare benefits and grants available to tenants will be beneficial.
You will be highly motivated to support vulnerable residents to achieve focused and positive life outcomes, in an empathetic and compassionate way along with the commitment and passion to make a difference to the lives of people in need.
You will need a driving licence and have the use of a car every working day. The post is subject to an Enhanced Disclosure and is subject to a renewal disclosure check every three years.
Continually improving is at the heart of what we do. A high standard of work and the ability to be flexible and innovative is also important to us. So, if you are passionate about social housing and making a difference and have great customer service skills along with a can-do attitude, then why not apply?
Closing date for applications: Wednesday 11th March 2026
Interview date: Tuesday 24th March 2026
*Please note that we reserve the right to close the role earlier than scheduled if a suitable candidate is found and/or subject to the number of applications received so please apply early to avoid disappointment.
Cadarn are proud to be an equal opportunity employer! We respect and seek to empower our people by supporting the diverse cultures, perspectives, skills, and experiences within our workforce. We believe that the more inclusive we are, the better our work will be. We welcome applicants from diverse backgrounds particularly from people of colour or people with disabilities as they are currently underrepresented in our workplace.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply or contact us to discuss your experience. You may be just the right candidate for this or other roles.
About Us
The Cadarn Housing Group is the parent company with Cadwyn Housing Association, Newydd Housing Association, Newydd Maintenance Limited, Living Quarters (Lettings and Sales) Wales Ltd, and Igneous as subsidiaries.
Cadarn Housing Group is the parent of the Group and provides oversight and support services role. Newydd Housing Association is a charitable housing association, that offers nearly 3,000 affordable homes for rent and sale to people where need is at its greatest in Mid and South Wales, working in several local authority areas. Cadwyn Housing Association owns and manages 3,000 homes for affordable rent and low-cost home ownership as well as a range of community regeneration initiatives.
About the role
The Tenancy Support Coach’s role is to empower Cadarn’s tenants to achieve their full potential, leading to sustained tenancies, improved quality of life, greater independence, enhanced well-being and fostering a positive relationship with Cadarn throughout their tenancy. The postholder will be identifying support needs of tenants, developing Person Centred Support Plans, working with multi agencies and facilitating methods to promote successful outcomes for tenants.
Key to the role is building and developing relationships, creating tailored support plans that address the specific needs, goals and aspirations of all applicable tenants alongside risk assessing.
About you
The role requires significant experience of working with tenants with complex needs. You will have advanced extensive knowledge of support needs faced by tenants, along with an understanding of safeguarding, Psychologically informed environments and Housing Legislation. Knowledge of the benefit system, including welfare benefits and grants available to tenants will be beneficial.
You will be highly motivated to support vulnerable residents to achieve focused and positive life outcomes, in an empathetic and compassionate way along with the commitment and passion to make a difference to the lives of people in need.
You will need a driving licence and have the use of a car every working day. The post is subject to an Enhanced Disclosure and is subject to a renewal disclosure check every three years.
Continually improving is at the heart of what we do. A high standard of work and the ability to be flexible and innovative is also important to us. So, if you are passionate about social housing and making a difference and have great customer service skills along with a can-do attitude, then why not apply?
Closing date for applications: Wednesday 11th March 2026
Interview date: Tuesday 24th March 2026
*Please note that we reserve the right to close the role earlier than scheduled if a suitable candidate is found and/or subject to the number of applications received so please apply early to avoid disappointment.
Cadarn are proud to be an equal opportunity employer! We respect and seek to empower our people by supporting the diverse cultures, perspectives, skills, and experiences within our workforce. We believe that the more inclusive we are, the better our work will be. We welcome applicants from diverse backgrounds particularly from people of colour or people with disabilities as they are currently underrepresented in our workplace.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply or contact us to discuss your experience. You may be just the right candidate for this or other roles.