Senior Administrator
| Dyddiad hysbysebu: | 24 Chwefror 2026 |
|---|---|
| Cyflog: | £16.19 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £16.19 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Mawrth 2026 |
| Lleoliad: | Guildford, GU2 7LX |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9384-26-0138 |
Crynodeb
Service Coordination and Administration Operate and manage referral, appointment, and discharge systems using electronic scheduling and tracking tools to ensure compliance with processing standards and commissioned targets. Maintain and monitor electronic calendars to optimise workflow and service efficiency. Manage incoming and outgoing communications via telephone, email, and social media platforms, ensuring appropriate prioritisation and timely responses. Operate an efficient telephone messaging system, exercising sound judgement when handling sensitive or urgent information. Front-Line Support and Communication Serve as the primary contact for service users, carers, healthcare professionals, and third-party organisations. Demonstrate professionalism, tact, diplomacy, and confidentiality in all interactions. Ensure that service user feedback is gathered, reviewed, and used to inform continuous service improvement initiatives. Meeting and Project Support Provide full administrative support for multi-disciplinary, safeguarding, and other service-related meetings. Arrange venues, prepare agendas, attend meetings, and produce accurate and comprehensive minutes. Track and follow up on actions arising from meetings to ensure completion. Support project leads with administrative and coordination tasks across service delivery workstreams to help achieve commissioned targets. Data Management and Reporting Accurately input and maintain data on SystmOne Electronic Patient Record system, ensuring high standards of data quality and compliance. Conduct regular quality control audits to maintain the accuracy, integrity, and timeliness of both paper and electronic records. Collate and submit monthly reports to NDTMS and complete statistical returns and other required reports with a high level of accuracy. Documentation and Correspondence Draft non-clinical letters and type clinical and administrative documents in agreed formats within specified timescales. Ensure all documentation is professionally presented, accurate, and handled in accordance with confidentiality policies. Leadership and Supervision Train, coordinate, and supervise junior administrative staff. Provide guidance, monitor performance, and act as a role model in maintaining professional standards and integrity.