Product Owner
| Dyddiad hysbysebu: | 24 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | From £40k |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Mawrth 2026 |
| Lleoliad: | Bristol, Avon, BS3 2JH |
| Cwmni: | Card Factory |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | cardfac/TP/1803145/31111 |
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Job Introduction
Funky Pigeon is on a mission to make sending personalised cards and gifts delightfully easy — and we’re looking for a Product Owner to spearhead our Conversion Squad.
In this pivotal role, you’ll sit at the heart of product development, driving initiatives that directly impact conversion, attachment rate, average order value and overall customer experience. You’ll translate business goals and customer needs into a clear product vision — and rally cross‑functional teams to bring it to life.
If you thrive in fast‑paced environments, love solving customer problems through data and insight, and know how to balance commercial goals with exceptional UX, this is the perfect role for you.
What You’ll Do
- Own and evolve the product strategy and roadmap, grounded in market trends, data and customer insights.
- Create, manage, and prioritise the product backlog, crafting clear user stories and acceptance criteria.
- Lead feature prioritisation to maximise impact on conversion and AOV performance.
- Champion the voice of the customer, ensuring products address real pain points and deliver meaningful value.
- Facilitate effective working practices across the squad — including stand‑ups, sprint planning, retrospectives, and risk management.
- Collaborate closely with commercial, marketing, UX/UI, design, technology, and QA teams.
- Use analytics and customer feedback to inform product decisions and track KPIs.
- Ensure all releases meet rigorous quality standards and are thoroughly tested before deployment.
- Stay ahead of industry and competitor trends to maintain market competitiveness.
What You’ll Bring
- Proven experience in owning and managing digital products, ideally within retail or e‑commerce.
- Strong analytical and problem‑solving capability.
- Excellent communication, collaboration, and leadership skills.
- Understanding of Agile and Scrum ways of working.
- Solid technical understanding of digital retail products and software development.
- Ability to juggle competing priorities and negotiate trade‑offs effectively.
How You Work
You’ll embody the values that help us deliver for our customers and our people:
- Customer focus – keeping the customer at the heart of every decision.
- Drive for results – achieving ambitious targets with pace and determination.
- Value our people – working openly, honestly, and respectfully.
- Accountability – owning outcomes and delivering on commitments.
Who You’ll Work With
You’ll collaborate daily with:
Technology, QA, Data & Insight, Commercial, Marketing, Design, and external agency and technology partners.
Key Metrics You’ll Influence
- Conversion rate
- Attachment rate
- Average order value (AoV)
About the Company
Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
Benefits
- Pension
- 15% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted gym membership, mobile phone contracts, and car leasing
- Discounts across 100’s of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Maternity, Paternity, and Adoption leave
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email)
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
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