Enhanced Access Service Administrator
| Dyddiad hysbysebu: | 23 Chwefror 2026 |
|---|---|
| Cyflog: | £26,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £26000 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Mawrth 2026 |
| Lleoliad: | Nuneaton, CV11 5HX |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | A5583-26-0001 |
Crynodeb
Main Duties and Responsibilities To provide administration support and reception services to the Enhanced Access Service. To provide administration support and reception services for the additional clinical services or clinics provided by the PCN including call/recalls to patients Supporting the Enhanced Access Service remote bookings within EMIS Ensure appropriateness of appointments in compliance with the inclusion criteria Advise PCN Practices of any inappropriate bookings for the Enhanced Access Service Book/arrange referral appointments using the electronic referral system and email systems and action/follow-up on the e-RS worklists, enquiries and alerts Be part of the Enhanced Access team communication channels and update any changes to schedule Co-ordinate and note take at routine EA meetings and briefing sessions Support the EA Team Coordinators with day-to-day activities, and deputise during times of annual leave, educational leave and other absences as required Actively input into the development of new and existing services and resources Communicate and complete stock take for Enhanced Access Service consumables Manage data bases and spreadsheets and collation of information Ensure reporting templates are kept updated with accuracy Safety, Quality and Patient Experience 1 Involved with maintaining the highest levels of operational delivery and ensuring consistent quality of care for patients, as well as taking a key role in actively promoting the values of the organisation and supporting the organisation to achieve its aims. 2 Be able to demonstrate that systems and processes of risk management are in place to monitor, mitigate and address risk across the PCN Enhanced Access service and to capture and report on incidents at all levels and to monitor progress of actions. 3 Support the delivery of quality indicators/ schedules, reporting through assurance processes. 4 Support the undertaking of external reviews (e.g., CQC), ensuring the provision of information and appropriate actions to respond to issues and recommendations made. 5 Ensure appropriate policies, procedures and systems are in place for formal complaints and feedback. 6 Ensure appropriate patient experience feedback mechanisms and measures are in place to support optimum patient experience.